Careers at WP Engine

If you love WordPress and want to become indispensable to a fast-growing, kick-ass, yet humble startup, WP Engine might be your next home.

We’re proud to call downtown Austin TX our home, where the food is awesome, the winters are mild, and the creative culture creates fun and business opportunities. When the weather is nice (a.k.a. most of the time), there are bikes parked all over the office. You drive? We’ve got 24/7 garage parking right in the heart of downtown.

How to know whether you’ll fit in at WP Engine

We publish our culture, because as dorky and touchy-feely as it is to “declare our values,” it helps us hire the right people and allows our customers to hold us accountable.

If you aren’t a 100% fit, you’re not a good fit for us.

Kicking ass at your job is the only “salesforce” we need.

• Giving back to the WordPress community (both code and money) is sales.
• Helping a customer with an issue that’s not our problem and not our fault is sales.
• Building the most advanced WordPress platform on Earth is sales.
• Being transparent about our strengths and weaknesses is sales.

30% more expensive and 400% better.

• We’re not the cheapest hosting option, so we have to be much better to earn it.
• If spending X% extra time or money results in X% better results for our customers, we always take that trade.
• Given the choice between a fast one-off fix and investing in a new technique that we can share with many customers, we make that investment.

Find excuses to blow customers’ minds.

• You notice their page loads slowly, so you analyze it and spend an hour fixing the low-hanging fruit, bringing page-load time from 9s to 1.5s.
• You notice the customer is a geek, so you go into gruesome detail over some of our “proprietary internal” tricks.
• You notice it would be useful if two of our customers met, so you introduce them.
• Karma works: Take care of the customer and we’ll be rewarded by patronage and word-of-mouth “advertising.”

Mistakes are how we learn.

• No honest mistake or oversight can get you fired, even if it results in big problems like service failures or lost customers. Lying about it will. Not caring about it will.
• When it’s OK to screw up and required to fess up, we can all learn without politics or retribution. That’s how we get better, and how we earn respect and trust from our customers.

Our words.

• We don’t delegate, we entrust.
• We don’t hire employees, we hire talent.

Technical, and proud of it. If this sounds like you, you’ll fit right in:

• You love proving that “the impossible” can be done in ten hours.
• You enjoy working on teams and can communicate well but…
• …sometimes you need to bust out some code without discussion.
• You want to build a scrappy startup but also appreciate perks like insurance and vacation time.
• You have impeccable attention to detail. “Off by one” bugs keep you up at night.
• You love talking to customers directly and thrilling them, not hiding behind a project manager and “policy.”
• You’re so good, you make your peers look bad.

Still Interested? Send an email to help@wpengine.com with the subject line “I want the job,” and tell us why you’re a perfect fit, and we should pick you over everyone else.

Open Positions

• PHP* MINOR DEITY

  * We know that great programmers can pick up PHP and WordPress. If you’re this kick-ass in another platform and you want to work with us, don’t be shy.

  • You think using a profiler is fun, like a treasure hunt.
  • You geek out over things like how PHP constants are actually slower than using globals.
  • You love your text editor first and best, but you still like talking to customers directly and get a rush when something you’ve done makes someone else’s day.
  • You see “code review” as a chance to teach and learn.
  • WordPress experience is of course a major bonus, but not required.

• LINUX SUPERADMIN

  • You prefer to compile it from source anyway.
  • You can remote-control a website requiring cookie-based authentication using bash and curl. You don’t WANT to, but you CAN.
  • You care enough to have an “.rc” for your text editor, but not obsessive enough to force vim down everyone else’s throats.
  • You automate everything, sometimes too much.
  • WordPress experience is of course a major bonus, but not required.

• TECHNICAL WORDPRESS CUSTOMER SUPPORT

  • Whether or not you sleep at night is directly proportional to whether you’ve made something thrilled or pissed off that day.
  • You know enough about WordPress to be dangerous, and want to increase your skill while decreasing your danger.
  • You want to constantly be learning new things, and impart that knowledge to others.
  • You have a track record of being awesome at tech support.

Interested? Send an email to help@wpengine.com with the subject line “I want the job,” and tell us why you’re a perfect fit, and we should pick you over everyone else sending in emails.