{"id":157501,"date":"2025-11-25T12:03:45","date_gmt":"2025-11-25T18:03:45","guid":{"rendered":"https:\/\/wpengine.com\/?p=157501"},"modified":"2025-12-03T09:49:17","modified_gmt":"2025-12-03T15:49:17","slug":"meet-the-experts-kelsey-janes","status":"publish","type":"post","link":"https:\/\/wpengine.com\/case-studies\/meet-the-experts-kelsey-janes\/","title":{"rendered":"Meet the Experts: Kelsey Janes"},"content":{"rendered":"\n

WP Engine’s success comes down to people. It\u2019s the individuals driving innovation and providing exceptional experiences who make WP Engine such a Great Place to Work<\/a>.\u00a0<\/p>\n\n\n\n

With Thanksgiving on the horizon in the U.S., this edition of Meet the Experts<\/a> highlights one of the people responsible for ensuring everyone at WP Engine feels appreciated.<\/p>\n\n\n\n

Kelsey Janes<\/a>, a Senior People Systems Analyst based in Tennessee, uses her talents to manage our internal systems. Her work helps WP Engine operationalize an employee experience in which individuals feel supported in their current roles and in their ongoing career growth.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Say hello to Kelsey!<\/h2>\n\n\n\n

Kelsey Janes is a Senior People Systems Analyst on our Employee Experience Operations team, focusing on WP Engine’s Human Resources Information System (HRIS), Workday. Her daily work involves both configuration and reporting to improve the employee experience. <\/p>\n\n\n\n

Kelsey thinks of every colleague as a customer, aiming to make their interaction with Workday as simple as possible.<\/p>\n\n\n\n

\u201cThe people here at WP Engine work so hard for our external customers,\u201d she says. \u201cI want to bring that same energy to how we support them.\u201d<\/p>\n\n\n\n

Outside of making systems work well for the people they serve, Kelsey’s passions are books and travel. <\/p>\n\n\n\n

She’s been a devoted reader since childhood (evidenced by her consistent presence in the company\u2019s #books channel in Slack) and loves visiting new places, whether through the pages of a book or in real life. <\/p>\n\n\n\n

She has a personal goal to visit all seven continents, and already has four checked off her list. Her recent adventures included traveling to Orkney during a trip to Scotland. She also recently relocated from Omaha, Nebraska, to Chattanooga, Tennessee, looking forward to “milder winters and getting to explore some of the many hiking trails around the area.\u201d<\/p>\n\n\n\n

Kelsey\u2019s career journey<\/h2>\n\n\n\n

Kelsey\u2019s journey with WP Engine began when the company acquired Flywheel. “One of my work fun facts is that the announcement of the acquisition was on my very first Monday as a Flywheeler,” she shares. \u201cSix years later, I\u2019d say it\u2019s working out!”<\/p>\n\n\n\n

Her role is critical in bridging the gap between big ideas and real-world execution. Deep Workday expertise helps her “take projects and reporting requests from the theoretical to the practical,\u201d working behind the scenes to facilitate everything from development review cycles to new program rollouts to employee anniversary recognition during all-company Town Hall meetings.<\/p>\n\n\n\n

Kelsey believes a successful company is built on successful employees. “I\u2019m able to use my knowledge to help others get across the finish line on projects that help our employees be successful in their roles,” she explains. This approach is rooted in one of the most valuable lessons she\u2019s learned throughout her career: the power of listening.<\/p>\n\n\n\n

She advises against jumping in too quickly: \u201cIt\u2019s easy to want to jump into action because you feel like you\u2019ve done something similar a million times before,\u201d she says. <\/p>\n\n\n\n

\u201cIt\u2019s always worth taking the time to stop and listen to what is being asked of you. Making a plan is always better than making assumptions.\u201d<\/p>\n\n\n\n

Words of wisdom: Focus on the experience<\/h2>\n\n\n\n

Kelsey\u2019s professional philosophy is deeply aligned with WP Engine\u2019s core value of Customer Inspired. For her, this value extends to every person within the organization.<\/p>\n\n\n\n

\u201cI want the employees of WP Engine to have a truly good experience working here,” she says. “So any time I am working on a project, the question at the forefront of my mind is \u2018How can we make this work well for our employees?\u2019\u201d<\/p>\n\n\n\n

This dedication to internal customer service comes from a deep care for her colleagues. <\/p>\n\n\n\n

\u201cIt may be a clich\u00e9 response, but having co-workers that you trust and respect is one of the best things you can have at any workplace,\u201d she says. \u201cThe people I work with allow me to be my best self at work, and I\u2019m really grateful to them for that.\u201d<\/p>\n\n\n\n

Powered by people<\/h2>\n\n\n\n

Kelsey is just one of the many experts at WP Engine who are committed to making a difference, both for our external customers and for the internal teams who support them.<\/p>\n\n\n\n

Interested in joining Kelsey and the rest of the global team that\u2019s powering confidence online? Explore WP Engine\u2019s current openings<\/a> and find out how you can grow your career with us.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

WP Engine’s success comes down to people. It\u2019s the individuals driving innovation and providing exceptional experiences who make WP Engine such a Great Place to Work.\u00a0 With Thanksgiving on the horizon in the U.S., this edition of Meet the Experts highlights one of the people responsible for ensuring everyone at WP Engine feels appreciated. Kelsey…<\/span><\/span><\/p>\n","protected":false},"author":318,"featured_media":153638,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[411],"tags":[1492],"class_list":["post-157501","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-finely-tuned-expert","tag-meet-the-experts"],"yoast_head":"\nMeet the Experts: Kelsey Janes<\/title>\n<meta name=\"description\" content=\"In our Meet the Experts series, we interview the individuals who work behind the scenes to help WP Engine power confidence online.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Meet the Experts: Kelsey Janes\" \/>\n<meta property=\"og:description\" content=\"In our Meet the Experts series, we interview the individuals 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