{"id":40990,"date":"2018-08-09T15:44:13","date_gmt":"2018-08-09T20:44:13","guid":{"rendered":"https:\/\/wpengine.com\/?p=40990"},"modified":"2018-08-10T08:18:11","modified_gmt":"2018-08-10T13:18:11","slug":"stevieawards2018","status":"publish","type":"post","link":"https:\/\/wpengine.com\/case-studies\/stevieawards2018\/","title":{"rendered":"WP Engine Recognized For Excellence at The Stevie Awards"},"content":{"rendered":"

Created in 2002, The Stevie Awards honor and generate public recognition of the achievements and positive contributions of organizations and working professionals worldwide. Gold, Silver and Bronze Stevies are awarded during The Annual International Business Awards, an international, all-encompassing business awards program. This year, individuals and companies will be recognized on October 20th, 2018 during a gala event in London. <\/span><\/p>\n

This year, we are honored and proud to have been awarded two Stevie Awards: a Silver Stevie for the Customer Service Department of the Year and a Bronze Stevie honoring WP Engine CMO, Mary Ellen Dugan.<\/span><\/p>\n

Excellence in Customer Service<\/h2>\n

\"\"<\/p>\n

This is WP Engine\u2019s 6th Stevie Award honoring our Customer Service organization, including the <\/span>Gold International Business award, where we were honored last year with the <\/span>Best Customer Experience in the World<\/span><\/a>. <\/span><\/p>\n

We aim to amaze customers with our expertise, service, and transparency. That\u2019s why The WP Engine Support Team works tirelessly and 24\/7 to ensure that we provide customers with peace of mind and confidence. We believe this customer-inspired mentality has helped us achieve a current support NPS score of 86. Our team is excited and motivated by our customer\u2019s success online and will continue to provide the customer service that helps turn our customers into WP Engine advocates.<\/span><\/p>\n

Mary Ellen Dugan Awarded Bronze Stevie for Marketing Executive of the Year<\/b><\/h2>\n

\"\"<\/p>\n

We are proud to announce that our Chief Marketing Officer Mary Ellen Dugan was recognized for her leadership in marketing and across the organization. Since starting at WP Engine in 2016, Mary Ellen has spearheaded many successful marketing initiatives. Some noteworthy achievements include introducing the first ever WordPress Partner Program, launching WP Engine\u2019s first brand campaign and facilitating integrated marketing efforts worldwide. <\/span><\/p>\n

On behalf of all WP Engine employees worldwide, we are humbled and honored by these recognitions. We will continue striving to help our customers win online by delivering world-class service and digital experiences that help your business move forward, faster. \u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Created in 2002, The Stevie Awards honor and generate public recognition of the achievements and positive contributions of organizations and working professionals worldwide. Gold, Silver and Bronze Stevies are awarded during The Annual International Business Awards, an international, all-encompassing business awards program. This year, individuals and companies will be recognized on October 20th, 2018 during…<\/span><\/span><\/p>\n","protected":false},"author":173,"featured_media":40994,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[372,7,122],"tags":[],"class_list":["post-40990","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-announcement","category-company","category-culture"],"yoast_head":"\nWP Engine Recognized For Excellence at The Stevie Awards<\/title>\n<meta name=\"description\" content=\"Today, we are proud to have been awarded two Stevie Awards recognizing WP Engine CMO Mary Ellen Dugan and our world-class Customer Support Team.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WP Engine Recognized For Excellence at The Stevie Awards\" \/>\n<meta property=\"og:description\" content=\"Today, we are proud to have been awarded two Stevie Awards recognizing WP Engine CMO Mary Ellen Dugan and our world-class Customer Support Team.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/wpengine.com\/case-studies\/stevieawards2018\/\" \/>\n<meta property=\"og:site_name\" content=\"WP Engine\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/wpengine\" \/>\n<meta property=\"article:published_time\" content=\"2018-08-09T20:44:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2018-08-10T13:18:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/wpengine.com\/case-studies\/wp-content\/uploads\/2018\/08\/StevieAwards_hero.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Alyssa Cuda\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@wpengine\" \/>\n<meta name=\"twitter:site\" content=\"@wpengine\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Alyssa Cuda\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/wpengine.com\/case-studies\/stevieawards2018\/\",\"url\":\"https:\/\/wpengine.com\/case-studies\/stevieawards2018\/\",\"name\":\"WP Engine Recognized For Excellence at The Stevie Awards\",\"isPartOf\":{\"@id\":\"https:\/\/wpengine.com\/case-studies\/#website\"},\"datePublished\":\"2018-08-09T20:44:13+00:00\",\"dateModified\":\"2018-08-10T13:18:11+00:00\",\"author\":{\"@id\":\"https:\/\/wpengine.com\/case-studies\/#\/schema\/person\/2e7ae57f60120ddae3dc029b03cfa81a\"},\"description\":\"Today, we are proud to have been awarded two Stevie Awards recognizing WP Engine CMO Mary Ellen Dugan and our world-class Customer Support Team.\",\"breadcrumb\":{\"@id\":\"https:\/\/wpengine.com\/case-studies\/stevieawards2018\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/wpengine.com\/case-studies\/stevieawards2018\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/wpengine.com\/case-studies\/stevieawards2018\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/wpengine.com\/case-studies\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"WP Engine Recognized For Excellence at The Stevie Awards\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/wpengine.com\/case-studies\/#website\",\"url\":\"https:\/\/wpengine.com\/case-studies\/\",\"name\":\"WP Engine\",\"description\":\"Managed Hosting for WordPress\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/wpengine.com\/case-studies\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/wpengine.com\/case-studies\/#\/schema\/person\/2e7ae57f60120ddae3dc029b03cfa81a\",\"name\":\"Alyssa Cuda\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/wpengine.com\/case-studies\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/9031010d4260959c1fffb0b199ffa33db42a2b53baa3bf9927a289237e907252?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/9031010d4260959c1fffb0b199ffa33db42a2b53baa3bf9927a289237e907252?s=96&d=mm&r=g\",\"caption\":\"Alyssa Cuda\"},\"description\":\"Alyssa is a Content Specialist at WP Engine. 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