Beyond that, a welcome message gives you a perfect way to start the onboarding process for new users on your site. Instead of having them register and leaving them to wonder what to do next (or worse, forget about your site entirely), you can have WordPress automatically send an email that guides them towards the next steps.<\/p>\n\n\n\n
Some examples of how you can use a welcome email include:<\/p>\n\n\n\n
- \n
- Nudging users towards current sales and promotions on an eCommerce site.<\/li>\n\n\n\n
- Informing new subscribers about the perks that come with their subscriptions. This is especially important if those subscriptions are paid, because it gives you an opportunity to quell any potential buyer\u2019s remorse.<\/li>\n\n\n\n
- Providing directions to new contributors on a multi-author site, such as a blog. This helps ensure that all new authors are on the same page.<\/li>\n<\/ul>\n\n\n\n
Finally, consider this: welcome emails have a 34 percent read rate<\/a>, which is much<\/em> higher than other common types. If you want to engage your subscribers, an introductory message may be your best opportunity. <\/p>\n\n\n\n
How to Send Welcome Emails Using a Plugin<\/h2>\n\n\n\n
By default, WordPress sends a generic email to all users who register on your site. This message can\u2019t be customized, however, and only prompts the new user to create a password. <\/p>\n\n\n\n
To customize your welcome emails, you\u2019ll need third-party software. There are a lot of options, but a plugin is generally the easiest solution for WordPress users. Let\u2019s look at how that process works.<\/p>\n\n\n\n
Step 1: Download a Plugin (Like Better Notifications for WP<\/a>)<\/h3>\n\n\n\n
<\/figure>\n\n\n\n
The first step is to install and activate a plugin to send your welcome emails. Better Notifications for WP<\/a> is a free tool that lets you configure all of the various automated emails WordPress sends out, so we\u2019ll use that one.<\/p>\n\n\n\n
To install the plugin, head to your WordPress dashboard and navigate to Plugins > Add New<\/em>. Search for \u201cBetter Notifications\u201d and it should be the first option to pop up. Then click on Install Now<\/em> and Activate<\/em>.<\/p>\n\n\n\n
Step 2: Add a New Notification<\/h3>\n\n\n\n
With the plugin activated, the next step is to create a new notification. From the dashboard, navigate to Notifications > Add New:<\/em><\/p>\n\n\n\n
<\/figure>\n\n\n\n
Give your notification a title, and select \u201cNew User – Post-Registration Email\u201d from the Notification For<\/em> drop-down menu:<\/p>\n\n\n\n
<\/figure>\n\n\n\n
Next, go ahead and fill in the email subject and message body with whatever content you like. This works just as it does with the WordPress Classic Editor, so it should be a familiar process. You can insert images, include links, and format your text:<\/p>\n\n\n\n
<\/figure>\n\n\n\n
You can also add shortcodes<\/a> to your email to automatically pull and display certain information. To see what shortcodes are available, click the Find Shortcodes<\/em> button in the bottom-left corner of the editing screen:<\/p>\n\n\n\n
<\/figure>\n\n\n\n
This will take you to a page where you can select the type of notification you\u2019re creating, and see all of the available shortcodes<\/a> for it.<\/p>\n\n\n\n
One option that\u2019s particularly useful is [email_user_display_name]<\/em>, which inserts the display name the user entered on their registration form. Assuming that the user actually entered their real name, this is an easy way to add some personalization to your welcome email. <\/p>\n\n\n\n
When you\u2019re finished making changes here, click on Save<\/em>. <\/p>\n\n\n\n
Step 3: Send a Custom Test Email<\/h3>\n\n\n\n
The plugin also includes an option to send yourself a test email. You may want to consider taking advantage of this feature. You don\u2019t want to create a beautiful welcome message that goes to waste because nobody is receiving it.<\/p>\n\n\n\n
All you have to do is select the Send Me a Test Email <\/em>button right next to Save<\/em>:<\/p>\n\n\n\n
<\/figure>\n\n\n\n
The email will be sent to the address set in your WordPress user profile. When you receive it, you can look it over to make sure that everything appears correct.<\/p>\n\n\n\n
Step 4: Test the Custom Email with a New User Account<\/h3>\n\n\n\n
Testing your site<\/a> and content thoroughly is critical. With that in mind, it\u2019s a good idea to view your email from the perspective of an actual user. To do this, log out of WordPress, head to your website, and create a new account.<\/p>\n\n\n\n
Then, you can check the relevant email account and make sure you got the welcome message. At the same time, you can review the contents of the email and make sure all the links work, any media is properly embedded, and the message delivers the impact you want. <\/p>\n\n\n\n
If everything works as expected, then you\u2019re all done. You\u2019ve now customized your WordPress welcome message!<\/p>\n\n\n\n
How to Resend a Welcome Email<\/h2>\n\n\n\n
Sometimes, for one reason or another, users will not receive their welcome emails and complete the account confirmation process. This is most commonly a problem on sites using WordPress multisite<\/a>. In these cases, you may need to resend the welcome email. <\/p>\n\n\n\n
Unfortunately, WordPress does not include this functionality by default, so you\u2019ll need to install another tool. The Unconfirmed plugin<\/a> is designed specifically for this situation.<\/p>\n\n\n\n
After installing the plugin, simply navigate to Users > Unconfirmed<\/em> in the WordPress dashboard. There, you can see any users who haven\u2019t confirmed their registrations. Next to each username, there will be a button you can click on to resend the welcome email. <\/p>\n\n\n\n
Keep Your Site User-Friendly with WP Engine<\/h2>\n\n\n\n
Whether you want to onboard new writers or funnel first-time visitors<\/a> to your latest content, a custom welcome email is an ideal solution. With a personalized email, you can impress and engage users immediately, introducing them to your brand and building a relationship in the process.<\/p>\n\n\n\n
To make your site even more user-friendly, WP Engine offers in-depth developer resources<\/a> and managed hosting for WordPress<\/a> that can help you deliver an incredible digital experience. Check out our plans<\/a> today!<\/p>\n","protected":false},"excerpt":{"rendered":"
If your WordPress site allows registrations, you may have noticed a pattern: new visitors register for the site and then disappear, never to be seen again. In other words, you\u2019re losing users, and the bland default welcome email could be to blame. A custom welcome email is the perfect solution to this problem. With a…<\/span><\/span><\/p>\n","protected":false},"author":1,"featured_media":111099,"template":"","resource-topic":[904,901],"resource-role":[903,899],"resource-type":[916],"class_list":["post-111095","resource","type-resource","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\n
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