{"id":139815,"date":"2019-08-14T16:07:14","date_gmt":"2019-08-14T21:07:14","guid":{"rendered":"https:\/\/getflywheel.com\/layout\/?p=36141"},"modified":"2026-02-27T23:24:47","modified_gmt":"2026-02-28T05:24:47","slug":"wordpress-maintenance-plans","status":"publish","type":"resource","link":"https:\/\/wpengine.com\/case-studies\/resources\/wordpress-maintenance-plans\/","title":{"rendered":"What are WordPress Maintenance Plans (and How to Create your Own!)"},"content":{"rendered":"\n<p>There are so many ways to grow your web design business. You can increase pricing, add a new service, or get rid of low-performance services and focus on the ones that are bringing in the most revenue. One of the easiest ways to grow your business, however, is by adding WordPress<sup>\u00ae\u00b9<\/sup> maintenance plans!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Key Takeaways<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Capitalizing on the maintenance trend<\/strong>: Recent research from industry leaders like Promethean Research shows that 80% of web design professionals now offer maintenance packages. This shift makes it the top service provided alongside standard web design, as it addresses the growing need for ongoing security and performance optimization in an increasingly complex digital landscape.<\/li>\n\n\n\n<li><strong>Building sustainable recurring revenue<\/strong>: Offering a dedicated maintenance plan for websites built on WordPress software is a key component of recurring agency revenue. This strategy helps deepen relationships with clients by moving from a transactional project model to a long-term partnership, ensuring that WP Engine customers feel supported throughout their entire growth journey.<\/li>\n\n\n\n<li><strong>Strategic service packaging and pricing<\/strong>: Maintenance plan offerings should package together the specific services you have the capacity to offer (or automate) effectively. It is essential to price these services with your profit margins and billable hours in mind, ensuring the business remains healthy while providing high-value technical oversight for your clients.<\/li>\n\n\n\n<li><strong>Flexibility in plan structure<\/strong>: Example maintenance plans for sites built on WordPress software can range from simple updates to comprehensive performance management. Despite different service levels, these plans can be priced to cost the end client similar amounts, allowing agencies to tailor their work to their specific technical strengths and operational efficiency.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator aligncenter has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"whatis\">What is a WordPress Maintenance Plan?&nbsp;<\/h2>\n\n\n\n<p>WordPress maintenance plans are packaged services that creative agencies use to maximize recurring revenue for their business. Maintenance plans include different services such as plugin updates, backups, security insights, migrations, support, and so much more. WordPress powers more than 40% of the internet, and as more clients choose WordPress for their sites, maintenance plans are growing in popularity.&nbsp;<\/p>\n\n\n\n<p>In fact, according to our research, 80% of web design professionals offer their clients maintenance packages, making it the top service currently offered alongside web design. <\/p>\n\n\n\n<p>Charlotte Brown from&nbsp;<a href=\"https:\/\/www.toastsupport.co.uk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Toast Support<\/a>&nbsp;shares the following insight as to why maintenance plans play such a crucial role:<\/p>\n\n\n\n<p><em>\u201cNot maintaining your website is like neglecting to service your car; everything seems fine until small, overlooked issues accumulate, leading to being stranded at the roadside and expensive repairs. Having a comprehensive support and maintenance plan in place from launch to keep things running smoothly really helps maximize your ROI in terms of website longevity and reliability.&#8221;<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><img decoding=\"async\" src=\"https:\/\/getflywheel.com\/layout\/wp-content\/uploads\/2019\/08\/2019-05-14_MQL-Ebook_Content-Creation_Imagery-and-Stop-Motions-6099-784x410.jpg\" alt=\"Professional implementing comprehensive WordPress maintenance plans and saving the profits in a piggybank\" class=\"wp-image-36142\"\/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"benefits\">3 Benefits of a WordPress Maintenance Plan<\/h2>\n\n\n\n<p>There are three primary benefits to offering a WordPress maintenance plan to your clients.&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>You\u2019ll generate reliable, recurring revenue<\/li>\n\n\n\n<li>You\u2019ll save time offering these services upfront<\/li>\n\n\n\n<li>You\u2019ll establish better relationships with your clients<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">1. You\u2019ll generate reliable, recurring revenue<\/h3>\n\n\n\n<p>Did you know that 44% of web designers don\u2019t feel like they charge enough for their services? If you fall into that category, maintenance plans are the perfect solution thanks to the recurring revenue you can earn. Offering ongoing services for your clients can truly be a game-changer for your business because it helps ensure you\u2019re earning something in those months where you may not book new clients.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Offering maintenance plans alongside web design is kind of like a safety net for your business, making sure you always have a steady cash flow.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><img decoding=\"async\" src=\"https:\/\/getflywheel.com\/layout\/wp-content\/uploads\/2019\/08\/MQL-Ebook_Content-Creation_Imagery-and-Stop-Motions-Coin-Stack-Animation-LinkedIn-1200x628-2.gif\" alt=\"Visual depiction of rising profits with efficient WordPress Maintenance Plans\" class=\"wp-image-36229\"\/><\/figure>\n\n\n\n<p>By charging clients for monthly services, you can start to create a reliable and stable income, on top of all the new work you\u2019re charging per project!<\/p>\n\n\n\n<p>A steady source of income from maintenance plans will allow you to pick and choose the clients you really want to work with. It\u2019ll give you the freedom to pass on projects that are less profitable, less enjoyable, or both.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. You\u2019ll save time offering these services upfront<\/h3>\n\n\n\n<p>Taking the time today to build out different maintenance plans will save you time in the future. How? When you have different service packages set up, you don\u2019t have to worry about creating a new brand new proposal and invoice for every single service for every individual client.&nbsp;<\/p>\n\n\n\n<p>Ultimately, creating maintenance plans saves you administrative time so you can focus on what truly matters: the client.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/getflywheel.com\/layout\/wp-content\/uploads\/2019\/08\/MQL-Ebook_Content-Creation_Imagery-and-Stop-Motions-Clock-Animated-FB-1200x628.gif\" alt=\"Visual representation of our efficient WordPress maintenance plans keeping your site up-to-date\" class=\"wp-image-36144\" style=\"width:900px;height:471px\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">3. You\u2019ll Establish Better Relationships with your Clients<\/h3>\n\n\n\n<p>You may be asking yourself, \u201cHow exactly do maintenance plans help grow client relationships?\u201d&nbsp;<\/p>\n\n\n\n<p>Clients who have maintenance plans with you will feel more connected to your business and a deeper sense of trust, because they know if anything <em>should <\/em>happen to their website down the road, you have their back.<\/p>\n\n\n\n<p>You know your clients best. You know what they like and what services they typically need. Knowing this, you can customize and build different maintenance plans to match what your clients commonly ask for.&nbsp;<\/p>\n\n\n\n<p>In building that relationship, clients may want to do more projects with you and may be more willing to refer you to their friends. Did you know that <a href=\"https:\/\/getflywheel.com\/business-of-web-design-report\/\" target=\"_blank\" rel=\"noreferrer noopener\">93% of web design professionals<\/a> find new clients through referrals?&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>Knowing this, you\u2019ll want to establish strong relationships with your current clients, something that maintenance plans can help you do!<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator aligncenter has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"create\">How to Create a WordPress Maintenance Plan<\/h2>\n\n\n\n<p>Now it\u2019s time to answer the golden question: how do you start earning this type of recurring revenue?&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Define the services your WordPress maintenance plans will offer.<\/h3>\n\n\n\n<p>The first step in creating a maintenance plan is deciding which services you want to offer. Some questions you need to ask are:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What services are my customers asking for?&nbsp;<\/li>\n\n\n\n<li>What services am I having to bill or create new invoices for?&nbsp;<\/li>\n\n\n\n<li>What are popular services that have been requested within the last six months?&nbsp;<\/li>\n\n\n\n<li>What services would save my clients time and money AND build our relationship?&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>To help you start brainstorming, we\u2019ve compiled a list of popular services for web design maintenance plans. Some may make perfect sense for your business while others you can table for the future. Keep in mind your business needs and what will make your clients\u2019 lives easiest, and you\u2019ll be able to get started in no time!&nbsp;<\/p>\n\n\n\n<p><strong>Popular WordPress maintenance plan <strong>services<\/strong>:&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>WordPress updates<\/li>\n\n\n\n<li>Plugin updates<\/li>\n\n\n\n<li>Backups<\/li>\n\n\n\n<li>Backup restoration<\/li>\n\n\n\n<li>Security insights<\/li>\n\n\n\n<li>Security monitoring<\/li>\n\n\n\n<li>Uptime monitoring<\/li>\n\n\n\n<li>Migrations<\/li>\n\n\n\n<li>Support<\/li>\n\n\n\n<li>Audits\/data reporting<\/li>\n\n\n\n<li>Strategy consulting<\/li>\n\n\n\n<li>SEO<\/li>\n\n\n\n<li>SSL certificates<\/li>\n\n\n\n<li>Content marketing<\/li>\n\n\n\n<li>Content updating<\/li>\n\n\n\n<li>Social media marketing<\/li>\n\n\n\n<li>Email marketing<\/li>\n\n\n\n<li>Email hosting<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Package those services into your WordPress maintenance plans.<\/h3>\n\n\n\n<p>Once you know the services you want to offer, the next step is to package them into plans. While you could sell each service individually, it\u2019s more common to bundle several together in an \u201call-inclusive\u201d bundle. You can always do a mix of both methods, too, depending on your clients\u2019 needs.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Select Your Ideal WordPress maintenance plan pricing.<\/h3>\n\n\n\n<p>Now let\u2019s talk about money. You\u2019ll need to decide how much to charge for each plan, which will largely depend on the specific services in each one and your average rate.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Another thing to consider when setting your prices is how \u201cin-demand\u201d each service is.&nbsp; Are most of your clients asking you to update their plugins and perform security audits?&nbsp; Consider charging more than average for those services. Thinking through what your clients want and need can help you establish (and rationalize!) what you can charge for different plans.&nbsp;<\/p>\n\n\n\n<p>Still need to sell your client (or another stakeholder) on the value of maintenance plans? Lori Berkowitz from <a href=\"https:\/\/beedragon.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">BeeDragon Web Services<\/a> shares some insight to doing this:&nbsp;<\/p>\n\n\n\n<p><em>\u201cThe best advice that I can give is to educate your clients about the various responsibilities that come with running a website and potential problems that can be easily avoided by signing up for a maintenance plan. Find a way to automate as many of the maintenance services as possible, but always verify that no problems were caused by tasks that were automated.\u201d<\/em><\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator aligncenter has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Exploring WordPress Maintenance Plans: Top Examples<\/h2>\n\n\n\n<p>By now you should have a better idea of how to build maintenance plans, but just in case the topic still feels a little conceptual, here are two great examples to help you get started with your own!<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><img decoding=\"async\" src=\"https:\/\/getflywheel.com\/layout\/wp-content\/uploads\/2019\/08\/2019-08-13_Maintenance-plans_Layout-1051-EDITED-784x410.jpg\" alt=\"Image displaying three sections. First section outlines basic WordPress maintenance plans, including migration, backups, and SSL. Second section expands on WordPress maintenance, offering migration, backups, SSL, strategic planning, and domain services. The third section features enhanced services such as email hosting and SEO optimization. Focus on superior WordPress maintenance.\" class=\"wp-image-36145\"\/><\/figure>\n\n\n\n<p><strong>Example 1<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A basic maintenance plan can include the essentials: migrations, backups, backup restoration, WordPress updates, and SSL certification<\/li>\n\n\n\n<li>The next tier maintenance plan features <em>all <\/em>the services from the basic package in addition to services such as theme updates, plugin updates, SEO, and strategy consulting. <\/li>\n\n\n\n<li>Extras are easy one-off services such as email hosting and domain registration. These may be services that are requested every once in awhile, but aren&#8217;t usually on the client&#8217;s radar. <\/li>\n<\/ul>\n\n\n\n<p><strong>Example 2<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Top-of-the-line hosting for WordPress<\/li>\n\n\n\n<li>Daily backups<\/li>\n\n\n\n<li>Security monitoring<\/li>\n\n\n\n<li>Free malware removal<\/li>\n\n\n\n<li>Managed updates for WordPress versions and plugins<\/li>\n\n\n\n<li>Premium forms plugin (Gravity Forms)<\/li>\n\n\n\n<li>Preventative maintenance<\/li>\n\n\n\n<li>45 minutes of services every single month\u2014website updates, posting blog posts, copy editing, small design projects, answering questions, etc.<\/li>\n<\/ul>\n\n\n\n<p>All for $225!&nbsp;<\/p>\n\n\n\n<p>Now that you have a better idea of how to create your maintenance plan and what services you could charge for, you\u2019re equipped with all the important tools to get you started! Start building your maintenance plans, let new incoming clients know about them, and most importantly, sell them to your current loyal customers.&nbsp;<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator aligncenter has-css-opacity\"\/>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>Maintenance plans are an easy way of building recurring revenue for your business. In this article, you learned:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#whatis\">What a WordPress maintenance plan is<\/a><\/li>\n\n\n\n<li><a href=\"#benefits\">Benefits of a WordPress maintenance plan<\/a><\/li>\n\n\n\n<li><a href=\"#create\">How to create a WordPress maintenance plan<\/a><\/li>\n<\/ul>\n\n\n\n<p>You now have all the tools to get started! What are you waiting for? Start making your maintenance plans!&nbsp;<\/p>\n\n\n\n<p>Want to offer your clients WordPress maintenance with WP Engine? Find out more about <a href=\"https:\/\/wpengine.com\/resources\/the-art-of-reselling-hosting\/\" target=\"_blank\" rel=\"noreferrer noopener\">reselling with WP Engine<\/a>, as well as <a href=\"https:\/\/wpengine.com\/wordpress-hosting\/\" target=\"_blank\" rel=\"noreferrer noopener\">managed hosting for WordPress<\/a> and our <a href=\"https:\/\/wpengine.com\/agency-partner-program\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agency Partner Program<\/a>\u2014the largest in WordPress!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to take care of your WordPress site. <\/p>\n","protected":false},"author":1,"featured_media":140766,"template":"","resource-topic":[912],"resource-role":[896],"resource-type":[916],"class_list":["post-139815","resource","type-resource","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What are WordPress 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