{"id":44638,"date":"2021-07-16T16:20:17","date_gmt":"2021-07-16T21:20:17","guid":{"rendered":"https:\/\/getflywheel.com\/layout\/?p=44638"},"modified":"2021-07-16T16:20:17","modified_gmt":"2021-07-16T21:20:17","slug":"fueling-new-growth-a-deep-dive-into-new-features-for-growth-suite","status":"publish","type":"resource","link":"https:\/\/wpengine.com\/case-studies\/resources\/fueling-new-growth-a-deep-dive-into-new-features-for-growth-suite\/","title":{"rendered":"Fueling New Growth: A Deep Dive Into New Features for Flywheel Growth Suite"},"content":{"rendered":"\n<figure class=\"wp-block-pullquote\"><blockquote><p>Using valuable data collected from users across the globe, the engineers behind Flywheel Growth Suite implemented new updates and features that provide agencies and freelancers with a powerful set of tools.<\/p><\/blockquote><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Since its beta launch in 2017, <a href=\"https:\/\/wpengine.com\/flywheel\/\" data-type=\"URL\" data-id=\"https:\/\/wpengine.com\/flywheel\/\">Flywheel Growth Suite<\/a> has been used by freelance professionals and agencies as a billing and client management solution focused on creating Monthly Recurring Revenue (MRR). Over the period leading up to its launch into general availability, product and account teams collected a steady stream of feedback from Flywheel Growth Suite users, helping them identify\u00a0some consistent themes across the board.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Using that information, those teams were able to conceptualize, create, and implement new features that make Flywheel Growth Suite an even more powerful suite of tools! <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>In this article, you\u2019ll learn about:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#started\">Where Flywheel Growth Suite started<\/a><\/li>\n\n\n\n<li><a href=\"#beta\">The beta phase<\/a><\/li>\n\n\n\n<li><a href=\"#features\">The new features<\/a><\/li>\n\n\n\n<li><a href=\"#people\">What people are saying<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Where Flywheel Growth Suite Started<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In addition to one-on-one conversations with our customers, our Flywheel Growth Suite team generates a ton of user feedback, which they then use to track and measure responses. Through much of the feedback they analyzed, users didn\u2019t appear to have issues with Flywheel Growth Suite as a billing or client management tool. Quite the opposite, they simply wished it could do more.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Because Flywheel Growth Suite users host their clients\u2019 websites through the same solution they use for billing and client management, our goal was to provide a better view across all aspects of the client relationship by arming Flywheel Growth Suite users with data-informed insights about their customers\u2019 growing businesses.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After working with hundreds of different agencies, talking with them about their processes and the obstacles that slow them down, our account management team had plenty of insight into the pain points of designers, developers, and the liaisons who facilitate communication between these agencies and their clients.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">They regularly spoke about the time it takes to look through multiple sites to check that all plugins and updates are working, the time and resources that go into compiling long reports for clients, and the difficulty of showing their value to clients once a new website is up and running.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So, we knew there was room for improvement, and we knew some of the biggest issues facing the folks who use Growth Suite. From there, it was time to send in the specialists.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"the-beta-phase\"><strong>Building Back Better in Beta<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Back in September of 2020, when our teams were still working 100% from home, we officially deployed the Flywheel Growth Suite team with a plan in place to address user feedback with added functionality. This is when we officially started beta testing for new features. By March, a second Flywheel Growth Suite team had been tapped to help with the development of these new features.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We knew we wanted the improved Flywheel Growth Suite to coach our customers, helping them set up customized invoices that show their value and create predictable recurring revenue. We focused on implementing these updates to improve the experiences of both our customers as well as the individuals and organizations they serve.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>New Features Hit General Availability<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">That focus on creating a better experience for both our customers and their customers led to some improvements, as well as\u00a0 brand-new features for Flywheel Growth Suite, culminating in a full suite of tools and features that include:<\/p>\n\n\n\n<h3 class=\"has-text-align-center has-black-color has-pale-cyan-blue-background-color has-text-color has-background wp-block-heading\"><strong>Brand-new features!&nbsp;<\/strong><\/h3>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><strong>Bulk site management:<\/strong> Save time by sorting through and comparing all your sites by stats, plugins, or site options like SSL certification. Using Bulk site management, you can immediately uncover issues on multiple sites all from a single dashboard, helping you find and fix problems faster.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><img loading=\"lazy\" decoding=\"async\" width=\"427\" height=\"297\" src=\"https:\/\/lh6.googleusercontent.com\/VV7tiG_m6sWmfOfFbBVCgIiM8kfi2mIXUY0ksCZRTUkctkLiCOC7kKGW5hHuW77Cb5AOh2rIobDws4bp28taj1jHZ17Hb95fhoIofsb1NnZpBxNl92jTThHN5BtunCbptWZ7Iqk7\"><\/p>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\"><strong>Automated, branded client reports: <\/strong> Users can create, preview, and schedule agency-branded reports to be sent to their clients. Save the hours spent building, designing, and tracking down relevant information that will show your value to customers by automating reports with Flywheel Growth Suite!<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><img loading=\"lazy\" decoding=\"async\" width=\"484\" height=\"304\" src=\"https:\/\/lh4.googleusercontent.com\/RMUi4l3tj27jSHERKmqzd_ioX1kQHg180MxNW02E1oMxnPM93oq9pNwU7Jovzdm2FGuG_ZiTjRYnlcZB4fKZTx1B4UB5Awcd1RsTWdaAqmxFbrK-fNS0cBz7rKfC-Er6U-p4-n-E\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Growth dashboard:<\/strong> With the ability to sort by client instead of by project, Flywheel Growth Suite users no longer have to dig through individual projects to add up their monthly costs. This quick view allows you to see everything you\u2019ve done for your clients at a glance and offers data-informed insights into billing and revenue.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><img loading=\"lazy\" decoding=\"async\" width=\"457\" height=\"361\" src=\"https:\/\/lh3.googleusercontent.com\/613cBGaBJOBBtWnxssx_2xXEpHVrzMkpZ2zmgDXe_Rlac-EoLA81pRoOzWh2sSB0haRX8xoVdS0TDEwPZWN2cAWMLJb0PiltdBAWo1VqUi9QxW9U0KgpVXd50CcNQRBn9j0R2_nr\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Client portal: <\/strong>Give your clients a peek behind the curtain with unique client portals! They can view invoices, make payments, visit their dashboard, and even contact your team for support if needed.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><img loading=\"lazy\" decoding=\"async\" width=\"397\" height=\"322\" src=\"https:\/\/lh4.googleusercontent.com\/r2ev-tqi8UKpCBjcWNWJv1thWYkprJtY6uk5FpabrJ5Olls2o62F3-rzaAUgCo_GcXdprmyPBfPl7iehdCyKHKRsHoKzBFD2wNDgPq8xrfok9qSuWPwmB9mHckSUvpHnC792Wqg0\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Simplified billing and invoicing<\/strong>: Flywheel Growth Suite also takes the hassle out of client billing and invoicing with the ability to charge clients for one-time and recurring services (with or without a site attached). You can apply discounts, add invoice notes, and bill your clients in multiple currencies\u2014all under your own brilliant brand! With Flywheel Growth Suite\u2019s scheduled invoices, you can also make sure you\u2019re getting paid on time, as a recurring subscription!<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><img loading=\"lazy\" decoding=\"async\" width=\"415\" height=\"296\" src=\"https:\/\/lh5.googleusercontent.com\/KdjBbMqOH_LXepGTqplTVqmgrFNXQIc5M0z1z5u69DjmLTc3OY-Kb2SnDppb6lmlCu3axgWnPI5DMtefxFGe_zEB2TlQc-PAU6g3IyBXtazrLx_8n61whlnCOFPIVMYZtofGNLv_\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Service creation:<\/strong> Service Creation allows you the ability to customize your already unique list of services. Create different tiers of service, name and brand them as you see fit, and automate billing for those services all in one place.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><img loading=\"lazy\" decoding=\"async\" width=\"420\" height=\"269\" src=\"https:\/\/lh6.googleusercontent.com\/7ZiXQMhJZJszdQBScg7QT3UILzrQrtJkSCnOP47VdvZn3hH4XR8i3NgRuXHpMfj25LA1eWt8KRAjg8kGPR_vtLaqQuYyB77-oYVrCd93s-UgQ49QX7Hn0WMJgWtFapyq1JHZ5e--\"><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong><a href=\"#what-people-are-saying\">What People Are Saying<\/a><\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">From our own internal teams to the customers who use it, everyone\u2019s raving about Flywheel Growth Suite!<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"352\" src=\"https:\/\/lh3.googleusercontent.com\/Wrw0AHEidvQiRjUdA_S_jz6aPexUqx6AgBhKTQhOIPzldv9wr6aWdUtDUCJkii1S2dXG9B7x1R1pWZPbRJSGS2fPNP2qzlFdqOKMWBplpQdQ5wOCpQOYy6np-S6WNl311fLd9W8C\"><\/p>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>\u00a0\u201cA lot of agencies cobble together these different tools from individual vendors and solutions, and having them all under one roof is just such a game-changer\u2014Flywheel Growth Suite is easily the most important piece of technology in my business.\u201d <\/p><cite>Jason call, Founder, <a href=\"https:\/\/handymanmarketingpros.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Handyman Marketing Pros<\/a><\/cite><\/blockquote><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Keep Growing With Flywheel Growth Suite<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">With packages for small agencies and freelance website developers and a customizable option for larger organizations, there\u2019s a Flywheel Growth Suite plan for your team no matter how many sites you manage.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Learn more about Flywheel Growth Suite, how it improves relationships between our customers and their own clients, and how it facilitates predictable recurring revenue\u2014or sign up for a plan of your own\u2014<a href=\"https:\/\/wpengine.com\/flywheel\/\" data-type=\"URL\" data-id=\"https:\/\/wpengine.com\/flywheel\/\" target=\"_blank\" rel=\"noreferrer noopener\">right here<\/a>!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Using valuable data collected from users across the globe, the engineers behind Flywheel Growth Suite implemented new updates and features that provide agencies and freelancers with a powerful set of tools. Since its beta launch in 2017, Flywheel Growth Suite has been used by freelance professionals and agencies as a billing and client management solution<span class=\"tile__ellipses\">&hellip;<\/span><span class=\"tile__ellipses--animated\"><\/span><\/p>\n","protected":false},"author":297,"featured_media":44641,"template":"","resource-topic":[],"resource-role":[],"resource-type":[916],"class_list":["post-44638","resource","type-resource","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Fueling new growth: A deep dive into new features for Growth Suite<\/title>\n<meta name=\"description\" content=\"By collecting and analyzing feedback from our users, the Growth Suite team was able to create new features that make it even more powerful!\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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