{"id":69821,"date":"2022-04-18T10:10:00","date_gmt":"2022-04-18T15:10:00","guid":{"rendered":"https:\/\/wpengine.com\/?post_type=resource&#038;p=69821"},"modified":"2024-04-10T11:13:00","modified_gmt":"2024-04-10T16:13:00","slug":"website-personalization","status":"publish","type":"resource","link":"https:\/\/wpengine.com\/case-studies\/resources\/website-personalization\/","title":{"rendered":"Personalizing a Website"},"content":{"rendered":"\n<p>Every day, internet users are bombarded with choices about which sites to use, for everything from online shopping to reading the news. Sifting through all those options to find the most relevant sites can be overwhelming, especially when many come across as generic and distant.<\/p>\n\n\n\n<p>Like website optimization, website personalization is a way to cater to your site&#8217;s visitors with content specifically related to their needs. By using browsing behavior and location data to learn about your audience, you can display content that is more likely to engage them and build brand loyalty. If done right, personalization may also help the website rank high in any search engine, especially Google search.<\/p>\n\n\n\n<p>In this article, we\u2019ll discuss several types of website personalization that can benefit site owners and users alike. Then we\u2019ll suggest several plugins you can use to add personalization to your WordPress site. Let\u2019s get started!<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">What Is Website Personalization?<\/h2>\n\n\n\n<p>In short, website personalization is a way to present your visitors with content that caters specifically to their needs. In many ways, online personalization mimics the experience of in-person customer service, by anticipating users\u2019 needs and helping them find what they\u2019re looking for more quickly.<\/p>\n\n\n\n<p>Personalization is often achieved by presenting different content to each visitor, based on certain conditions. For example, depending on the time of day a user visits your site, your home page greeting might read \u201cGood Morning,\u201d \u201cGood Afternoon,\u201d or \u201cGood Evening.\u201d You could further personalize this greeting by following it up with the user\u2019s name if they are logged in to your site, as in: \u201cGood Morning, Dave.\u201d Depending on the developer, the content optimization might be more customized.<\/p>\n\n\n\n<p>To accomplish this and more complex personalization techniques, such as displaying targeted ads or location-specific content, you\u2019ll have to gather data on your site\u2019s visitors. In our previous example, the user\u2019s time zone and account information are all that\u2019s required. Other types of personalization use browsing or purchase history, user location, or referral source to display individualized content.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Top Ways to Personalize a Website<\/h2>\n\n\n\n<p>The top priority for personalizing a website is improving your user experience. How you choose to do that will likely depend on your goals for the site. Let\u2019s explore four of the best strategies.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Option 1: Recommendations Based on Past Behavior<\/h3>\n\n\n\n<p>Personalized recommendations are common on eCommerce sites, blogs, and news sites. They often appear as messages suggesting products based on purchase history or articles that are similar to stories the reader has previously viewed. Either way, they work by gathering user data and analyzing it to present each visitor with suggestions based on their browsing behavior.<\/p>\n\n\n\n<p>The <a href=\"https:\/\/www.practicalecommerce.com\/study-personalized-recommendations-produce-4-times-conversions\" target=\"_blank\" rel=\"noreferrer noopener\">impact of personalized recommendatio<\/a><a href=\"https:\/\/www.practicalecommerce.com\/study-personalized-recommendations-produce-4-times-conversions\">ns<\/a> is usually an increase in sales, since visitors don\u2019t have to do as much work to find what they\u2019re interested in when links to relevant products or posts are presented to them. These types of recommendations can also lead to increased page views and ad revenue.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Option 2: Personalized Ads<\/h3>\n\n\n\n<p>Many people find ads annoying unless those ads relate to products or services they\u2019re interested in. Just like personalized recommendations, personalized ads rely on the collection of user data. Ads can be displayed based on visitors\u2019 past purchases, their browsing histories, or even their locations.<\/p>\n\n\n\n<p>When you present more relevant ads, your website visitors should be more likely to give them a chance. For any site <a href=\"https:\/\/www.codefuel.com\/blog\/website-monetization-pay-per-play-vs-pay-per-impression-vs-pay-per-click\/\" target=\"_blank\" rel=\"noreferrer noopener\">using ads to generate income<\/a>, personalization can lead to a significant revenue increase, and more website traffic.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Option 3: Using Location Data to Personalize the User Experience<\/h3>\n\n\n\n<p>Location-based personalization can be applied to just about any website. Sometimes it\u2019s used to show guests a certain background photo or greeting based on the time of day or the weather in their area. However, it\u2019s also useful for promoting seasonal or region-specific products.<\/p>\n\n\n\n<p>Similar to offering personalized recommendations, <a href=\"https:\/\/www.websitemagazine.com\/blog\/location-and-personalization-creating-a-geotargeted-ux\" target=\"_blank\" rel=\"noreferrer noopener\">using location data<\/a> can help you show users relevant products first, encouraging them to make a purchase. Even simple greetings specific to the time of day can mimic in-person customer service, and make visitors more likely to return.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Option 4: Personalization Based on Referral Source<\/h3>\n\n\n\n<p>A referral source is the method by which a visitor arrives at your site. They may follow a link on social media, click on an ad for your products, or happen upon your site organically. Separate landing pages designed to target users from different referral sources can enable you to offer discounts or other incentives to specific customers.<\/p>\n\n\n\n<p>Separate landing pages are especially useful on growing sites that are starting to see higher levels of traffic and search engine ranking since having <a href=\"https:\/\/unbounce.com\/landing-pages\/how-to-use-traffic-segmentation-and-landing-pages-to-lift-your-conversion-rate\/\" target=\"_blank\" rel=\"noreferrer noopener\">multiple landing pages<\/a> can keep your site\u2019s speeds high. Having all visitors coming to a single home page could cause <a href=\"https:\/\/neilpatel.com\/blog\/loading-time\/\" target=\"_blank\" rel=\"noreferrer noopener\">slow loading times<\/a>, which might discourage visitors from remaining on your site.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Best WordPress Plugins for Personalization<\/h2>\n\n\n\n<p>While you can implement some website personalization options manually, it\u2019s a lot easier to get help from a dedicated tool. With that in mind, let\u2019s turn our attention to four WordPress personalization plugins.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"936\" height=\"297\" src=\"https:\/\/wpengine.com\/wp-content\/uploads\/2024\/01\/ifso.png\" alt=\"If-So Dynamic Content Personalization website personalization plugin\" class=\"wp-image-149068\" srcset=\"https:\/\/wpengine.com\/case-studies\/wp-content\/uploads\/2024\/01\/ifso.png 936w, https:\/\/wpengine.com\/case-studies\/wp-content\/uploads\/2024\/01\/ifso-540x171.png 540w, https:\/\/wpengine.com\/case-studies\/wp-content\/uploads\/2024\/01\/ifso-768x244.png 768w\" sizes=\"auto, (max-width: 936px) 100vw, 936px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Plugin 1: If&gt;So Dynamic Content<\/h3>\n\n\n\n<p><a href=\"https:\/\/wordpress.org\/plugins\/if-so\/\" target=\"_blank\" rel=\"noreferrer noopener\">If&gt;So Dynamic Content<\/a> enables you to display different content on your site for certain types of users. You specify conditions, and website content will be shown or replaced for visitors who meet each set of criteria. You can even create default content for users who don\u2019t meet any of your conditions.<\/p>\n\n\n\n<p>This plugin lets you personalize content for users based on location, time and date, referral source, whether they\u2019re a first-time or returning user, and recently visited pages. This makes it particularly useful if you want to create landing pages for different referral sources, or display links to recently-viewed products.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"630\" height=\"205\" src=\"https:\/\/wpengine.com\/wp-content\/uploads\/2019\/01\/website-personalization-2.png\" alt=\"Logic Hop website personalization plugin\" class=\"wp-image-69825\" srcset=\"https:\/\/wpengine.com\/case-studies\/wp-content\/uploads\/2019\/01\/website-personalization-2.png 630w, https:\/\/wpengine.com\/case-studies\/wp-content\/uploads\/2019\/01\/website-personalization-2-300x98.png 300w, https:\/\/wpengine.com\/case-studies\/wp-content\/uploads\/2019\/01\/website-personalization-2-303x99.png 303w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Plugin 2: Logic Hop<\/h3>\n\n\n\n<p><a href=\"https:\/\/wordpress.org\/plugins\/logic-hop\/\" target=\"_blank\" rel=\"noreferrer noopener\">Logic Hop<\/a> works similarly to If&gt;So, using conditions to determine what content is shown to which users. While it includes default conditions, it also enables you to create custom criteria if your needs are a little more specific.<\/p>\n\n\n\n<p>What\u2019s more, Logic Hop can be integrated with WooCommerce, <a href=\"https:\/\/wpengine.com\/resources\/wordpress-google-analytics-tag-manager\/\" target=\"_blank\" rel=\"noreferrer noopener\">Google Analytics<\/a>, <a href=\"https:\/\/www.facebook.com\/business\/learn\/facebook-ads-pixel\" target=\"_blank\" rel=\"noreferrer noopener\">the Facebook<\/a> pixel, <a href=\"https:\/\/wpengine.com\/solution-center\/convertkit\/\" target=\"_blank\" rel=\"noreferrer noopener\">ConvertKit<\/a>, and <a href=\"https:\/\/www.drip.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Drip<\/a> via extensions. This makes it compatible with functionality such as personalized email lists and advertising management plugins.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"935\" height=\"299\" src=\"https:\/\/wpengine.com\/wp-content\/uploads\/2024\/01\/jetpackplugin.png\" alt=\"Jetpack website personalization plugin\" class=\"wp-image-149069\" srcset=\"https:\/\/wpengine.com\/case-studies\/wp-content\/uploads\/2024\/01\/jetpackplugin.png 935w, https:\/\/wpengine.com\/case-studies\/wp-content\/uploads\/2024\/01\/jetpackplugin-540x173.png 540w, https:\/\/wpengine.com\/case-studies\/wp-content\/uploads\/2024\/01\/jetpackplugin-768x246.png 768w\" sizes=\"auto, (max-width: 935px) 100vw, 935px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Plugin 3: Jetpack<\/h3>\n\n\n\n<p><a href=\"https:\/\/wordpress.org\/plugins\/jetpack\/\" target=\"_blank\" rel=\"noreferrer noopener\">Jetpack<\/a> prides itself on providing a variety of helpful design, marketing, and security features in a single plugin. What\u2019s more, it doesn\u2019t disappoint when it comes to website personalization. For example, this plugin includes <a href=\"https:\/\/jetpack.com\/support\/related-posts\/\" target=\"_blank\" rel=\"noreferrer noopener\">a handy related posts tool<\/a> to direct your visitors towards content they\u2019re likely to be interested in.<\/p>\n\n\n\n<p>Plus, it also enables you to implement targeted ads on your site. Partnering with Google AdSense, Facebook, and Amazon, <a href=\"https:\/\/jetpack.com\/2018\/07\/25\/online-advertising-jetpack-ads\/\" target=\"_blank\" rel=\"noreferrer noopener\">Jetpack displays ads using data<\/a> such as geolocation and browsing history. The downside is that you will have to purchase either a <a href=\"https:\/\/jetpack.com\/pricing\/\" target=\"_blank\" rel=\"noreferrer noopener\">premium or professional plan<\/a> in order to access the ad program.<\/p>\n\n\n\n<p>Any of these <a href=\"https:\/\/www.optimonk.com\/wordpress-personalized-content\/\" target=\"_blank\" rel=\"noreferrer noopener\">website personalization tools<\/a> can help you get started on your journey to personalizing experiences for your visitors!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">A Personalized Digital Experience<\/h2>\n\n\n\n<p>Personalizing your website can boost your number of return visitors, and improve user engagement. From targeted ads to landing pages for various referral sources, there are plenty of ways to provide a more individualized experience.<\/p>\n\n\n\n<p>In addition to website personalization capabilities, you\u2019ll want a <a href=\"https:\/\/wpengine.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">WordPress host<\/a> that provides top-notch support. Fortunately, WP Engine is a trusted platform that can help you create a high-performing site with personalized content for your users. Check out our <a href=\"https:\/\/wpengine.com\/wordpress-hosting\/\" target=\"_blank\" rel=\"noreferrer noopener\">WordPress hosting<\/a> and our <a href=\"https:\/\/wpengine.com\/plans\/\" target=\"_blank\" rel=\"noreferrer noopener\">flexible plans<\/a> today!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Every day, internet users are bombarded with choices about which sites to use, for everything from online shopping to reading the news. Sifting through all those options to find the most relevant sites can be overwhelming, especially when many come across as generic and distant. Like website optimization, website personalization is a way to cater<span class=\"tile__ellipses\">&hellip;<\/span><span class=\"tile__ellipses--animated\"><\/span><\/p>\n","protected":false},"author":1,"featured_media":150395,"template":"","resource-topic":[904],"resource-role":[895,896,906,897,903],"resource-type":[916],"class_list":["post-69821","resource","type-resource","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Provide Website Personalization to Your Customers<\/title>\n<meta name=\"description\" content=\"Providing a personalized experience to your customers can impact how they think and feel about your brand. See the impact of website personalization from WP Engine.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Provide Website Personalization to Your Customers\" \/>\n<meta property=\"og:description\" content=\"Providing a personalized experience to your customers can impact how they think and feel about your brand. 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