{"id":79363,"date":"2019-04-10T11:07:10","date_gmt":"2019-04-10T16:07:10","guid":{"rendered":"https:\/\/wpengine.com\/?post_type=resource&#038;p=79363"},"modified":"2023-11-16T15:19:28","modified_gmt":"2023-11-16T21:19:28","slug":"user-generated-content-strategy-wordpress","status":"publish","type":"resource","link":"https:\/\/wpengine.com\/case-studies\/resources\/user-generated-content-strategy-wordpress\/","title":{"rendered":"How to Use User-Generated Content in WordPress"},"content":{"rendered":"\n<p>Updating your website frequently makes for <a href=\"https:\/\/wpengine.com\/resources\/wordpress-seo\/\" target=\"_blank\" rel=\"noreferrer noopener\">better Search Engine Optimization (SEO)<\/a>. However, content creation can be time consuming. When you\u2019re busy running a business, it can be difficult to come up with enough new content to keep your site fresh. <\/p>\n\n\n\n<p>Luckily, there\u2019s an easy way to solicit new material for your site. If you have an active following, you can enable users to generate content. This is an excellent way to engage your audience and keep your site updated at the same time.<\/p>\n\n\n\n<p>This page will explain what user-generated content is and why it can be useful for WordPress sites. Let\u2019s begin!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Is User-Generated Content?<\/h2>\n\n\n\n<p>User-generated content is any type of content on your site created by its users. This might include reviews, comments, forum posts, social media campaigns, or even entire blog posts. Enabling users to create content can help drive traffic to your site and increase user engagement.<\/p>\n\n\n\n<p>Plus, user-generated content is an easy and cost-effective way to add images, posts, and other materials to your site. This helps first-time visitors and search engine crawlers alike see that your site is active and interesting to users.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Add User-Generated Content (5 Methods)<\/h2>\n\n\n\n<p>User-generated content can be a vital addition to a site, because it drives brand loyalty and connection while creating organic marketing opportunities. Let\u2019s go over a few ways you can include user-generated content on your own site.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Accept Post Submissions from Users<\/h3>\n\n\n\n<p>The <a href=\"https:\/\/wordpress.org\/plugins\/user-submitted-posts\/\" target=\"_blank\" rel=\"noreferrer noopener\">User Submitted Posts plugin<\/a> adds a custom form to your site where users can submit posts. The plugin includes a CAPTCHA code to help prevent spam. You can set the posts to automatically go live on your site, or to save them on the back end as drafts for approval.<\/p>\n\n\n\n<p>This plugin is a quick and easy way to enable guest posting. User Submitted Posts also has a <a href=\"https:\/\/plugin-planet.com\/usp-pro\/\" target=\"_blank\" rel=\"noreferrer noopener\">pro version<\/a> with even more features, such as unlimited custom fields. However, the plugin\u2019s free version is a powerhouse by itself.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Include a Forum<\/h3>\n\n\n\n<p>A forum is an online discussion board where users can share thoughts, questions, and resources. Including a forum on your site gives your users a place to share valuable content among themselves. It can also enable users to ask you and others support questions.<\/p>\n\n\n\n<p>You can use <a href=\"https:\/\/wordpress.org\/plugins\/wpforo\/\" target=\"_blank\" rel=\"noreferrer noopener\">WP Foro<\/a> to quickly add a forum to your site with a one-click install. Its <a href=\"https:\/\/wpforo.com\/documentation\/\" target=\"_blank\" rel=\"noreferrer noopener\">documentation page<\/a> has guides on how to customize forums to your specifications. Once configured, forums can be added to any post or page on your site <a href=\"https:\/\/codex.wordpress.org\/Shortcode\" target=\"_blank\" rel=\"noreferrer noopener\">using a shortcode<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Manage Your User Roles<\/h3>\n\n\n\n<p>WordPress itself comes with <a href=\"https:\/\/codex.wordpress.org\/Roles_and_Capabilities\" target=\"_blank\" rel=\"noreferrer noopener\">built-in functionality<\/a> to enable user-generated content through \u2018user-roles\u2019. You can configure your settings to allow users to register as contributors so they can create and edit their own posts, but not publish them.<\/p>\n\n\n\n<p>You can use your admin account to manually approve users\u2019 posts. This way, you can welcome contributions but stay in control of what is published on your site. If you want more control over your user roles, you can look into plugins such as <a href=\"https:\/\/wordpress.org\/plugins\/user-role-editor\/\" target=\"_blank\" rel=\"noreferrer noopener\">User Role Editor<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Enable Comments<\/h3>\n\n\n\n<p>Comments are another built-in feature of WordPress, which provide a rich source of user-generated content. Enabling comments on your blog posts <a href=\"https:\/\/www.forbes.com\/sites\/jaysondemers\/2016\/05\/07\/6-ways-to-increase-user-engagement-on-your-content\/#6e2c679181f8\" target=\"_blank\" rel=\"noreferrer noopener\">drives interaction<\/a> and promotes discussion among your readers.<\/p>\n\n\n\n<p>You can also use a plugin, such as <a href=\"https:\/\/wordpress.org\/plugins\/wpdiscuz\/\" target=\"_blank\" rel=\"noreferrer noopener\">wpDiscuz<\/a>, to add advanced comments settings to your site. This will give you more control over your comments system, such as enabling you to disable comments on a single post or on certain post types.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Embed a Social Hashtag<\/h3>\n\n\n\n<p>If your business runs a social media campaign, you may want to embed a hashtag on your site. This will enable you to automatically pull the most recent social posts with specific tags onto your site.<\/p>\n\n\n\n<p><a href=\"https:\/\/wordpress.org\/plugins\/wd-instagram-feed\/\" target=\"_blank\" rel=\"noreferrer noopener\">10Web Instagram Feed<\/a> is a plugin for creating Instagram galleries on your WordPress site. It enables the creation of multiple and mixed feeds of posts from various users with specific hashtags.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Use User-Generated Content (In 4 Steps)<\/h2>\n\n\n\n<p>Now, let\u2019s talk about how you can enable users to easily submit a variety of content to your WordPress site.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Identify Your Need<\/h3>\n\n\n\n<p>To start, determine what types of content would be most relevant to your users. For example, if you run a recipe website, comments and ratings on each recipe could help users choose which dishes to try, as they do on <a href=\"https:\/\/www.allrecipes.com\/recipe\/49552\/quinoa-and-black-beans\/\" target=\"_blank\" rel=\"noreferrer noopener\">AllRecipes<\/a>.<\/p>\n\n\n\n<p>It\u2019s important to note that sometimes, user-generated content can backfire. Once you start asking for ratings and comments, for example, you invite negative feedback. Negative reviews may have helped spur <a href=\"https:\/\/variety.com\/2018\/digital\/news\/netflix-deletes-all-user-reviews-1202908904\/\" target=\"_blank\" rel=\"noreferrer noopener\">Netflix\u2019s decision<\/a> to remove user ratings and reviews from its site last year.<\/p>\n\n\n\n<p>That said, as we mentioned earlier in this article, there are many types of user-generated content you can use. If you find the one that best suits your site, you should be able to avoid most of the potential downfalls of user-generated content.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Understand Your Audience<\/h3>\n\n\n\n<p>It also helps to think about who will want to share content on your site, and what kind of content they might want to create. Generating <a href=\"https:\/\/www.usability.gov\/how-to-and-tools\/methods\/personas.html\" target=\"_blank\" rel=\"noreferrer noopener\">user personas<\/a> might help you get into their mindset. You may also need to brainstorm ways to incentivize content creation among your users.<\/p>\n\n\n\n<p>Going back to the user rating example, research shows that people value others\u2019 opinions. A 2012 Nielsen survey found that 70 percent of people trust online reviews. Review sites such as Yelp capitalize on users\u2019 desire to share their thoughts, as well as the demand for reviews on local businesses.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3: Monitor Content<\/h3>\n\n\n\n<p>Once you have a vehicle for user-generated content, you need to set up a moderation system. This is key to <a href=\"https:\/\/wpengine.com\/resources\/stop-wordpress-comment-spam\/\" target=\"_blank\" rel=\"noreferrer noopener\">stopping spam<\/a> and preventing <a href=\"https:\/\/www.reuters.com\/article\/us-facebook-fake-accounts\/facebook-removes-online-network-in-philippines-over-inauthentic-behavior-idUSKCN1RA0CO\" target=\"_blank\" rel=\"noreferrer noopener\">fake accounts<\/a> on your site, both of which can <a href=\"https:\/\/blog.sift.com\/2016\/fake-accounts-consequences\/\" target=\"_blank\" rel=\"noreferrer noopener\">reduce trust<\/a> in your site among your users.<\/p>\n\n\n\n<p>One way to prevent fake accounts is by using <a href=\"https:\/\/wpengine.com\/resources\/best-wordpress-contact-form-plugins\/\" target=\"_blank\" rel=\"noreferrer noopener\">a CAPTCHA<\/a> to ensure that a human creates each account. You may also want to require an email address from users when they submit content, to verify the authenticity of each user.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 4: Add the Content to Your Site<\/h3>\n\n\n\n<p>Finally, you\u2019re ready to add the content to your site. We\u2019ve already covered several methods for doing this earlier, including using plugins to accept posts from users, adding forums and hashtag feeds to your site, and monitoring user roles and comments.<\/p>\n\n\n\n<p>Before your user-generated content goes live, however, it\u2019s important to <a href=\"https:\/\/www.termsfeed.com\/blog\/legal-issues-user-generated-content\/\" target=\"_blank\" rel=\"noreferrer noopener\">make sure you have permission<\/a> from your users to share it. An official terms and conditions section on your site can help you do that.<\/p>\n\n\n\n<p>Additionally, if you ever want to use specific images or other content for promotional material, it doesn\u2019t hurt to be thorough and reach out to the user who created it for permission. It may also be wise to consult with a lawyer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">User-Generated Content Adds to Your Digital Presence<\/h2>\n\n\n\n<p>Adding user-generated content makes for an engaging digital experience. You\u2019ll draw users in by offering the chance for them to participate in creating content, keep your site fresh and interesting, and build a sense of community around your brand.<\/p>\n\n\n\n<p>With WP Engine, you can grow your customer base and attract more traffic to your site. Check out <a href=\"https:\/\/wpengine.com\/plans\/\" target=\"_blank\" rel=\"noreferrer noopener\">our plans<\/a> to learn more about how to expand your digital presence with our world-class <a href=\"https:\/\/wpengine.com\/wordpress-hosting\/\" target=\"_blank\" rel=\"noreferrer noopener\">WordPress hosting<\/a>!<br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Updating your website frequently makes for better Search Engine Optimization (SEO). However, content creation can be time consuming. When you\u2019re busy running a business, it can be difficult to come up with enough new content to keep your site fresh. Luckily, there\u2019s an easy way to solicit new material for your site. If you have<span class=\"tile__ellipses\">&hellip;<\/span><span class=\"tile__ellipses--animated\"><\/span><\/p>\n","protected":false},"author":1,"featured_media":147803,"template":"","resource-topic":[904,910,901],"resource-role":[903],"resource-type":[916],"class_list":["post-79363","resource","type-resource","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How To Use User-Generated Content in WordPress<\/title>\n<meta name=\"description\" content=\"Understand what user-generated content is and how to use it to your advantage. 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