{"id":10439,"date":"2015-11-10T09:00:44","date_gmt":"2015-11-10T15:00:44","guid":{"rendered":"https:\/\/wpengine.com\/?p=10439"},"modified":"2015-11-10T13:01:41","modified_gmt":"2015-11-10T19:01:41","slug":"wp-engine-customer-spotlight-liberty-alliance","status":"publish","type":"post","link":"https:\/\/wpengine.com\/resources\/wp-engine-customer-spotlight-liberty-alliance\/","title":{"rendered":"On WP Engine, Support, And The Pursuit Of Happiness"},"content":{"rendered":"

Liberty Alliance<\/a> is a network of websites dedicated to advancing life, liberty, and the pursuit of happiness. Seeing 504 errors doesn\u2019t make our visitors happy, and when your network drives more than 3.5 million page views per day (or 111 million in one month), any downtime would mean a lot of sad faces.<\/p>\n

That\u2019s one reason we trust WP Engine with our network of sites, and have for the past few\u00a0years. We expect our sites to be online. We won\u2019t tolerate 504 errors, nor will our visitors. With WP Engine, it\u2019s all about simplicity and stability\u2014our sites just work, and we wouldn\u2019t have it any other way.<\/p>\n

We don\u2019t have in-house server techs, and with WP Engine, we don\u2019t need to hire them\u2014WP Engine\u2019s Support Team is an extension of our own team.<\/p>\n

The power of WP Engine and its support is undeniable. For example, for some silly reason I decided to migrate a site to WP Engine myself over the Christmas holiday. I hit a speed bump along the way. I called WP Engine, and the phone was answered immediately and my migration was completed swiftly.<\/p>\n

That\u2019s not something you get with other providers. (And with the new WP Engine Automated Migration tool<\/a>, migrations are now even easier. All it takes is 10 minutes of work and a little bit of waiting, and a migration is complete.)<\/p>\n

At the same time, WP Engine\u2019s dashboard makes my job easier. It\u2019s intuitive. Within a few clicks I can create a site, configure the domains and CDN and caching, test in a staging area, evaluate the error log\u00a0and site statistics, and\u00a0deploy. More than once I\u2019ve gone from registering a domain name to rolling out a full site redesign within just a few hours.<\/p>\n

And every time I interact with WP Engine, it feels like I\u2019m working with a small company who is focused solely on me\u2014everyone knows who we are. I feel like more than a customer. And having a dedicated account manager who knows our business and our sites in and out is icing on the cake.<\/p>\n

Overall, WP Engine takes the complexity off of my plate and gives Liberty Alliance the confidence that our sites perform their best, whether that\u2019s through uptime, page load times, or time to first byte. That truly makes us, and our visitors, happy.<\/p>\n

Want to read more stories from WP Engine customers? Each weekday in November we\u2019ll unveil a new customer story as part of our WP Engine Customer Spotlight<\/a> series.<\/em><\/p>\n

\n

Ted Slater is Senior Website Developer with Liberty Alliance and CTO with Patriot Ad Network. For over 20 years, he\u2019s been involved in every aspect of website development, from requirements gathering to ad optimization. He enjoys life with his wife and four children in the northwest suburbs of Atlanta.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Liberty Alliance is a network of websites dedicated to advancing life, liberty, and the pursuit of happiness. Seeing 504 errors doesn\u2019t make our visitors happy, and when your network drives more than 3.5 million page views per day (or 111 million in one month), any downtime would mean a lot of sad faces. That\u2019s one…<\/span><\/span><\/p>\n","protected":false},"author":115,"featured_media":11477,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[496],"tags":[495,366,497],"class_list":["post-10439","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-spotlight","tag-customerspotlight","tag-customer","tag-wpespotlight"],"yoast_head":"\nOn WP Engine, Support, And The Pursuit Of Happiness | WP Engine<\/title>\n<meta name=\"description\" content=\"As a WP Engine customer, the WP Engine Support Team is an extension of our business at Liberty Alliance and takes a lot of complexity off of our plate.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"On WP Engine, Support, And The Pursuit 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