Support Center
Billing & Account Management.
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Norway VAT
Find answers to common questions about what VAT in Norway means for your relationship with WP Engine.
United States Sales Tax
Find answers to commonly ask questions about United States taxes and what they mean for your relationship with WP Engine.
Pay for Hosting in a Local Currency
WP Engine offers the ability to pay for your hosting subscription fee in a local currency. Learn which currencies are supported and how to pay with them.
Multi-Factor Authentication for the User Portal
WP Engine uses a system managed by a third party vendor to protect and secure your User Portal credentials. Learn how to set up MFA and find our FAQ.
WP Engine Monthly Report
Learn about the Monthly Report WP Engine provides for our Premium and Premium-Plus customers.
South Africa VAT
Find answers to common questions about what VAT in South Africa means for your relationship with WP Engine
Transferable Sites
Learn how to use a Transferable Site to transfer a website you have developed to your client’s account within the WP Engine User Portal.
WP Engine Hosting Plans and Add-ons
Learn how to change your plan and make adjustments to your add-ons, or change your billing recurrence using the WP Engine User Portal
Account Ownership and Administration
We explain the responsibilities that come with Account Ownership at WP Engine, and the ability to add other Owners to your WP Engine account.
Australia GST
This FAQ provides additional details about our collection of GST for Australian customers.
European Union VAT
This FAQ provides additional details about our collection of VAT for EU customers.
WP Engine Billing Invoice Overview
Learn how to find and update your account information and billing details using the Billing page in your WP Engine User Portal.
