Using the “Create from template” option is the easiest way to build a new Elementor-powered site on WP Engine. This article provides a step-by-step guide for creating a new Environment with Elementor on the WP Engine platform.
ADD A SITE
A Site refers to a group of 3 Environments; Production, Staging and Development. Each environment is a completely independent installation of WordPress. Deploying between these Environments is easy through the User Portal and uses our Backup system.
- Login to the User Portal
- Click Sites
- Click +Add Site
- Fill in a Site Name
- Does not need to be a unique name
- Can be changed later
- (Optional) Site group
- If you would like to group with other similar websites. Information on workspaces can be found here.
- (Optional) Transferable
- If you intend to move this Site to another hosting account before taking it live. Information on transferable Sites can be found here.
- A live domain cannot be attached to a transferable site
- Click Add Site
ADD AN ENVIRONMENT
After adding a Site, you will need to add an Environment. An Environment is the individual installation of WordPress and can be assigned Production, Staging or Development states. For most workflows, you can just select Production, but Staging and Development can be selected if desired.
- Login to the User Portal
- Click Sites
- Select the new Site name
- Click Add Production, Add Staging or Add Development
- Select the tab Create from template
- Name the new environment
- This will become your temporary URL: environment.wpengine.com
- Cannot have been used by another other environment in the past
- Under Choose a site template, select Elementor
- Click Create Environment
LOGIN TO THE NEW ENVIRONMENT
After creating an Environment, you will receive an email to complete the setup of your admin level user.
- This first admin user uses the email address of the Owner of the WP Engine hosting account.
- The first admin user has the same name as the specific environment.
EX: If you named your new Production environment “jerrysapples” then your first admin username on that environment is also “jerrysapples”.
The process to setup a new site should be completed well within 30 minutes. However, if you do not receive the email to setup your admin user there are several options:
- Reset your login using the password reset form on the new Environment
- Reset your login from the database
- Add a new user to the database
Elementor will be activated during the creation of your new environment when using these steps.
Once your new environment has been setup and you’ve logged in, you are responsible for the settings and configuring the plugin to your needs.
NOTE: All support for the Elementor products and configurations beyond initial installation are provided by Elementor and not WP Engine.
Q: I’m trying to create an Elementor Site Template, but WP Engine’s portal is saying I’m out of Sites and I have to upgrade. What do I do?
A: Delete any unnecessary Sites in your account and create a new Elementor Site Template to avoid having to upgrade.
Q: I signed up for WP Engine and can’t find my Elementor site template. What do I do?
A: The Elementor Site Template is located in your WP Engine customer portal. You can find instructions for accessing the Site Template here.
Q: I’m trying to sign up for WP Engine to get the Elementor site template. Does it matter what plan I choose?
A: It does not matter which WP Engine plan you choose; all hosting plans will support the Elementor “Create from template” option.
Q: Does WP Engine provide support for Elementor?
A: As with any plugin, our team can assist with installation and activation. Beyond installation, activation and basic troubleshooting, specific issues regarding plugin functionality are outside of WP Engine’s scope of support.
Q: I have questions around how Elementor works. Can you help me?
A: The WP Engine staff is not trained to support Elementor directly. Questions regarding functionality would be best answered by the Elementor team to ensure you get the fastest and most accurate answer.
Q: I have billing / refund request for Elementor. Can you help me?
A: WP Engine does not own Elementor, reach out to the Elementor team for questions or guidance regarding billing for the plugin. If you wish to cancel or have a question about your WP Engine hosting services, however, we’re happy to help.
Q: How do I activate my Elementor Site Template on WP Engine?
A: You must create a brand-new environment using the “Create from template – Elementor” option.