{"id":123490,"date":"2023-01-18T15:11:49","date_gmt":"2023-01-18T21:11:49","guid":{"rendered":"https:\/\/wpengine.com\/support\/?post_type=support&#038;p=123490"},"modified":"2026-02-06T11:09:01","modified_gmt":"2026-02-06T17:09:01","slug":"sites-page","status":"publish","type":"support","link":"https:\/\/wpengine.com\/support\/sites-page\/","title":{"rendered":"Sites Page"},"content":{"rendered":"<h2 class=\"wp-block-heading\">About<\/h2>\n\n\n\n<p>The <em>Sites<\/em> page is the central hub for managing your sites on WP Engine. This page offers site and environment management tools, such as details about the environment\u2019s status and the ability to make updates to certain assets, like plugins or themes. Additionally, certain accounts also have the ability to perform these actions in bulk across multiple sites at once.<\/p>\n\n\n\n<p>The <em>Sites<\/em> page can be accessed by clicking <strong>Sites<\/strong> in the main menu of the <a href=\"https:\/\/my.wpengine.com\/\">User Portal<\/a>, or at the following link:<\/p>\n\n\n\n<p><a href=\"https:\/\/my.wpengine.com\/sites\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/my.wpengine.com\/sites<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"485\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/sites-page-1024x485.png\" alt=\"\" class=\"wp-image-126665\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/sites-page-1024x485.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/sites-page-300x142.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/sites-page-768x364.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/sites-page-1536x727.png 1536w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/sites-page-1500x710.png 1500w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/sites-page.png 1896w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"><\/figure>\n\n\n\n<p>By default, <strong>Production<\/strong> environments will be displayed. To view <strong>Staging<\/strong> or <strong>Development<\/strong> environments, click the <strong>down arrow<\/strong> below the site name.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"280\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/07\/show-more-environments-1024x280.png\" alt=\"Screenshot of the Sites page in the WP Engine User Portal showing how to expand a site to show its Staging and Development environments\" class=\"wp-image-125276\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/07\/show-more-environments-1024x280.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/07\/show-more-environments-300x82.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/07\/show-more-environments-768x210.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/07\/show-more-environments-1536x420.png 1536w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/07\/show-more-environments-1500x410.png 1500w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/07\/show-more-environments.png 1762w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"><\/figure>\n\n\n\n<p>To view sites and environments from all accounts, click \u201cSwitch Account\u201d near the account name at the top left, then select \u201cAll Accounts\u201d. To view environments from just one account, select \u201cSwitch Account\u201d next to the account name at the top left, then select the desired account name.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"548\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/02\/switch-account-1024x548.png\" alt=\"\" class=\"wp-image-124564\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/02\/switch-account-1024x548.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/02\/switch-account-300x161.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/02\/switch-account-768x411.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/02\/switch-account.png 1487w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">General Options<\/h3>\n\n\n\n<p>Below are the general options found on the \u201cAll Sites\u201d tab of the <em>My Sites<\/em> page.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Add Site<\/h4>\n\n\n\n<p>This button is used to add a new site to your account. <a href=\"https:\/\/wpengine.com\/support\/environments\/\">Learn more about adding sites here<\/a>.<\/p>\n\n\n\n<p>After adding a new site you can create up to three environments (individual installs of WordPress\u00ae) within the site, called Production (PRD), Staging (STG), and Development (DEV).<sup><a href=\"#legal-disclaimer\">1<\/a><\/sup><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"355\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/add-site-1024x355.png\" alt=\"\" class=\"wp-image-126667\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/add-site-1024x355.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/add-site-300x104.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/add-site-768x266.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/add-site.png 1441w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"><\/figure>\n\n\n\n<div style=\"color:#32373c;background-color:#00d1b2\" class=\"wp-block-genesis-blocks-gb-notice gb-font-size-18 gb-block-notice\" data-id=\"10de4b\"><div class=\"gb-notice-title\" style=\"color:#fff\"><p>NOTE<\/p><\/div><div class=\"gb-notice-text\" style=\"border-color:#00d1b2\">\n<p>After selecting \u201cAdd site\u201d, the option to \u201cAccept a transfer of a site\u201d will display. Use this option if someone is transferring a WP Engine site from another account to you. <a href=\"https:\/\/wpengine.com\/support\/transfer-wp-engine-environment\/\">Learn more about transferable sites here<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n<a name=\"Filter\"><\/a><a name=\"Filter_Sites\"><\/a>\n\n\n\n<h4 class=\"wp-block-heading\">Filter<\/h4>\n\n\n\n<p>Sites and environments can be sorted by clicking the <strong>Filter<\/strong> button, then selecting one or more of the filters in the menu to the right. Filtering sites and environments is available when an account has two or more Sites.<\/p>\n\n\n\n<p>Accounts can also be used to filter, if the current user has access to multiple hosting accounts. Click the account name at the top left to view and filter all accounts.<\/p>\n\n\n\n<p>To reset filters, click <strong>Clear All<\/strong> at the bottom of the menu.<br><br><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"474\" class=\"wp-image-126295\" style=\"width: 700px;\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/sites-filter-3.png\" alt=\"Screenshot of the Sites page in the WP Engine User Portal showing the Filter drawer with all of the available options for filtering sites\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/sites-filter-3.png 1652w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/sites-filter-3-300x203.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/sites-filter-3-1024x694.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/sites-filter-3-768x520.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/sites-filter-3-1536x1040.png 1536w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/sites-filter-3-1500x1016.png 1500w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\"><\/p>\n\n\n\n<a name=\"Manage_groups\"><\/a><a name=\"Tags_and_Notes\"><\/a>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Tags<\/h4>\n\n\n\n<p>Tags allow users to collect and categorize sites. For example you can tag by client, web property, or status. Tags can be changed or removed at any time, and all users roles can create and delete tags.<\/p>\n\n\n\n<p>Additionally, tags can be used as a filter when viewing the sites list when managing a large number of sites. Tags are only available to accounts with 10 or more sites.<\/p>\n\n\n\n<p>Edit a site\u2019s tags by clicking the tag icon to the right of the site title.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"292\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/edit-tags-1024x292.png\" alt=\"\" class=\"wp-image-126654\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/edit-tags-1024x292.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/edit-tags-300x86.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/edit-tags-768x219.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/edit-tags-1536x439.png 1536w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/edit-tags-1500x428.png 1500w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/edit-tags.png 1887w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Bulk Tag Management<\/h4>\n\n\n\n<p><strong>Bulk Add Tags<\/strong><\/p>\n\n\n\n<p>Starting Jan 2025 you can bulk edit tags. It will first be available on the \u201cAll Accounts\u201d view of the Sites page. Soon after it will be available on Single Account views for the Sites page as well. <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click <strong>Manage tags<\/strong> in the top right of the My Sites list on the Sites page.<br><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"173\" class=\"wp-image-126663\" style=\"width: 500px;\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/manage-tags-1.png\" alt=\"Screenshot of the Manage tags button on the Sites page of the WP Engine User Portal.\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/manage-tags-1.png 1441w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/manage-tags-1-300x104.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/manage-tags-1-1024x355.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/manage-tags-1-768x266.png 768w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\"><\/li>\n\n\n\n<li>Click <strong>Add new<\/strong> in the top right. <br><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"216\" class=\"wp-image-126224\" style=\"width: 500px;\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/add-new-tag.png\" alt=\"Screenshot of the Add new button on the Manage tags page of the WP Engine User Portal \" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/add-new-tag.png 1504w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/add-new-tag-300x130.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/add-new-tag-1024x443.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/add-new-tag-768x332.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/add-new-tag-1500x649.png 1500w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\"><\/li>\n\n\n\n<li>Type a new tag name and select sites to apply it to. Then click <strong>Add to (x) sites<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"484\" class=\"wp-image-126225\" style=\"width: 400px;\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/add-tag-popup.png\" alt=\"Screenshot of the Add new tag popup on the Manage tags page of the WP Engine User Portal \" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/add-tag-popup.png 1116w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/add-tag-popup-248x300.png 248w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/add-tag-popup-847x1024.png 847w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/add-tag-popup-768x929.png 768w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\"><\/li>\n<\/ol>\n\n\n\n<p><strong>Bulk Remove Tags<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>From the <strong>Manage tags<\/strong> page, check the box next to a tag.<\/li>\n\n\n\n<li>Click the <strong>Remove<\/strong> button in the top right of the table to remove the tag from all Sites that you have access to.<\/li>\n\n\n\n<li>Confirm your choice in the popup.<br><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"307\" class=\"wp-image-126226\" style=\"width: 500px;\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/remove-tags.png\" alt=\"Screenshot of the Remove button on the Manage tags page of the WP Engine User Portal \" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/remove-tags.png 1504w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/remove-tags-300x184.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/remove-tags-1024x629.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/remove-tags-768x472.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/remove-tags-1500x922.png 1500w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\"><\/li>\n<\/ol>\n\n\n\n<p><strong>Bulk Apply Tags<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>From the <strong>Manage tags<\/strong> page, check the box next to a tag.<\/li>\n\n\n\n<li>Click the <strong>Apply to\u2026<\/strong> button in the top right of the table.<br><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"307\" class=\"wp-image-126227\" style=\"width: 500px;\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/update-tags.png\" alt=\"Screenshot of the Apply to button on the Manage tags page of the WP Engine User Portal\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/update-tags.png 1504w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/update-tags-300x184.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/update-tags-1024x629.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/update-tags-768x472.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/update-tags-1500x922.png 1500w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\"><\/li>\n\n\n\n<li>Select Sites to apply the tag to and and click <strong>Apply to (x) sites<\/strong>.<br><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"402\" class=\"wp-image-126228\" style=\"width: 400px;\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/apply-tags.png\" alt=\"Screenshot of the Apply tags popup on the Manage tags page of the WP Engine User Portal \" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/apply-tags.png 1116w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/apply-tags-298x300.png 298w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/apply-tags-1019x1024.png 1019w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/apply-tags-150x150.png 150w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/apply-tags-768x772.png 768w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\"><br><\/li>\n<\/ol>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Notes<\/h4>\n\n\n\n<p>Notes are flexible labels and can be used however they are needed. For example, a developer could add this note: \u201cDo not update [example plugin] without testing in staging\u201d. All users roles can create and delete notes. Notes allow more flexible text input and therefore cannot be used to filter or sort in the site list. <\/p>\n\n\n\n<p>To add a note, click the notepad icon to the right of the site title.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"292\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/edit-notes-1024x292.png\" alt=\"\" class=\"wp-image-126662\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/edit-notes-1024x292.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/edit-notes-300x86.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/edit-notes-768x219.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/edit-notes-1536x439.png 1536w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/edit-notes-1500x428.png 1500w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/edit-notes.png 1887w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"><\/figure>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">WP admin<\/h4>\n\n\n\n<p>Click the button to log in to the wp-admin area of the environment. <br><a href=\"https:\/\/wpengine.com\/support\/seamless-login\/\">Learn more about Seamless Login here<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"292\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/wp-admin-button-1024x292.png\" alt=\"\" class=\"wp-image-126656\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/wp-admin-button-1024x292.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/wp-admin-button-300x86.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/wp-admin-button-768x219.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/wp-admin-button-1536x439.png 1536w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/wp-admin-button-1500x428.png 1500w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/wp-admin-button.png 1887w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"><\/figure>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Download CSV<\/h4>\n\n\n\n<p>Click this button to download a full list of sites and related details found on this page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"386\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/download-csv-1024x386.png\" alt=\"\" class=\"wp-image-126657\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/download-csv-1024x386.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/download-csv-300x113.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/download-csv-768x290.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/download-csv-1536x579.png 1536w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/download-csv-1500x566.png 1500w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/download-csv.png 1882w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"><\/figure>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Quick Actions<\/h4>\n\n\n\n<p>The quick actions menu can be access by clicking the three dot menu icon on the right side of the site tile.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"600\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/quick-actions-1024x600.png\" alt=\"\" class=\"wp-image-126658\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/quick-actions-1024x600.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/quick-actions-300x176.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/quick-actions-768x450.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/quick-actions-1536x899.png 1536w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/quick-actions-1500x878.png 1500w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/quick-actions.png 1865w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"><\/figure>\n\n\n\n<p>The quick actions menu on the Sites page provides the following actions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/wpengine.com\/support\/restore\/\">Backup environment<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/wpengine.com\/support\/run-query-phpmyadmin\/\">phpMyAdmin<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/wpengine.com\/support\/cache\/\">Clear cache<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/wpengine.com\/support\/add-ssl-site\/\">SSL<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/wpengine.com\/support\/add-domain-in-user-portal\/\">Domains<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/wpengine.com\/support\/environments\/#Delete_Environment\">Delete environment<\/a><\/li>\n<\/ul>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Site Settings<\/h4>\n\n\n\n<p>Site settings can be accessed by clicking the gear icon just to the right of the site name.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"313\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/site-settings-1024x313.png\" alt=\"\" class=\"wp-image-126659\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/site-settings-1024x313.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/site-settings-300x92.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/site-settings-768x234.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/site-settings-1536x469.png 1536w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/site-settings-1500x458.png 1500w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/site-settings.png 1844w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"><\/figure>\n\n\n\n<p>The site settings option on the Sites page provides the following actions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/wpengine.com\/support\/environments\/#Create_Environment\">Add environment<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/wpengine.com\/support\/environments\/#Edit_Site_Name\">Edit site name<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/wpengine.com\/support\/environments\/#Delete_Site\">Delete site<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n\n<h2 class=\"wp-block-heading\">Needs Attention<\/h2>\n\n\n\n<p>The \u201cNeeds Attention\u201d tab displays outages detected by Site Monitoring and includes SSL status, outages, and WP Engine service disruptions within the last 7 days. For more information click on an item to be taken to the main Site Monitoring page.<\/p>\n\n\n\n<p>To view incidents from all accounts or from a single account, click <strong>Switch account<\/strong> at the top left near the account name.<\/p>\n\n\n\n<p>Note that if an outage occurs while <a href=\"https:\/\/wpengine.com\/support\/smart-plugin-manager\/\">Smart Plugin Manager<\/a> is updating, it will not be displayed on this page. These can be viewed on the <a href=\"https:\/\/wpengine.com\/support\/site-monitoring\/\">Site Monitoring page<\/a> instead.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"545\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/03\/needs-attention-updated-1024x545.png\" alt=\"\" class=\"wp-image-124585\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/03\/needs-attention-updated-1024x545.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/03\/needs-attention-updated-300x160.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/03\/needs-attention-updated-768x409.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/03\/needs-attention-updated-1536x818.png 1536w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/03\/needs-attention-updated-2048x1091.png 2048w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/03\/needs-attention-updated-1500x799.png 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"><\/figure>\n\n\n\n<p>Outages for a Site can be dismissed from this page by clicking the <strong><code>X<\/code><\/strong> icon to the right of the Site name. This will mark the status as resolved, which can be accessed at a later time by clicking the<strong> CSV<\/strong> link top right side of the page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"545\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/03\/resolved-and-csv-1024x545.png\" alt=\"\" class=\"wp-image-124587\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/03\/resolved-and-csv-1024x545.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/03\/resolved-and-csv-300x160.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/03\/resolved-and-csv-768x409.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/03\/resolved-and-csv-1536x818.png 1536w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/03\/resolved-and-csv-2048x1091.png 2048w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2024\/03\/resolved-and-csv-1500x799.png 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n\n<h2 class=\"wp-block-heading\">Needs Updates<\/h2>\n\n\n\n<p>Selecting the <strong>Needs Updates<\/strong> tab will allow you to see which environments have updates available to plugins, themes, core version, and PHP. The current version and available version numbers will be displayed when the asset is clicked. For users on more than one Account, you can view and filter all sites and environments you have access to, regardless of which Account it\u2019s on. This page can also be accessed at the following URL:<br><a href=\"https:\/\/my.wpengine.com\/sites#needs-update\">https:\/\/my.wpengine.com\/sites#needs-updates<\/a><\/p>\n\n\n\n<div style=\"color:#32373c;background-color:#00d1b2\" class=\"wp-block-genesis-blocks-gb-notice gb-font-size-18 gb-block-notice\" data-id=\"259d08\"><div class=\"gb-notice-title\" style=\"color:#fff\"><p>Data update frequency<\/p><\/div><div class=\"gb-notice-text\" style=\"border-color:#00d1b2\">\n<p>We check twice daily for updated plugin and theme versions. We now also update the versions immediately when you update themes or plugins in WordPress. It may take several minutes after updating to see your updated version here.<\/p>\n<\/div><\/div>\n\n\n\n<p>If your environment has <a href=\"https:\/\/wpengine.com\/support\/smart-plugin-manager\/\">Smart Plugin Manager<\/a> applied, the status and settings can be accessed here as well. If you have available SPM licenses, you can also choose to activate a license on an environment from this page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"514\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/11\/needs-updates-1024x514.png\" alt=\"\" class=\"wp-image-124225\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/11\/needs-updates-1024x514.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/11\/needs-updates-300x151.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/11\/needs-updates-768x386.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/11\/needs-updates-1536x771.png 1536w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/11\/needs-updates-2048x1028.png 2048w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/11\/needs-updates-1500x753.png 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"><\/figure>\n\n\n\n<p>You can also download 2 different CSV files from the <strong>Download<\/strong> button near the top right so you can view the data in a spreadsheet. <br><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"214\" class=\"wp-image-125590\" style=\"width: 600px;\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/export-csv.png\" alt=\"Screenshot of the Sites page in the WP Engine User Portal showing the Needs Attention tab and the button to download CSV files\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/export-csv.png 1718w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/export-csv-300x107.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/export-csv-1024x365.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/export-csv-768x274.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/export-csv-1536x547.png 1536w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/export-csv-1500x534.png 1500w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>CSV of update history<\/strong><\/li>\n\n\n\n<li><strong>CSV of available updates<\/strong>\n<ul class=\"wp-block-list\">\n<li>The available updates CSV file will also have a column for Plugin and Theme Vulnerability counts, showing a number of 1 or more next to any theme or plugin that is on a version that is currently known to have vulnerabilities.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Plugin and Theme Vulnerabilities<\/h3>\n\n\n\n<p>If we detect that an environment has a plugin or theme with a known vulnerability, a warning status will display next to the outdated plugin or theme text. We recommend updating or removing these plugins as soon as possible to prevent security incidences.<\/p>\n\n\n\n<p>Clicking on this indicator, then hovering over the outdated plugin version will display more information.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"365\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/sites-outdated-plugin-vulnerability-1024x365.png\" alt=\"\" class=\"wp-image-123493\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/sites-outdated-plugin-vulnerability-1024x365.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/sites-outdated-plugin-vulnerability-300x107.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/sites-outdated-plugin-vulnerability-768x274.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/sites-outdated-plugin-vulnerability-1536x547.png 1536w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/sites-outdated-plugin-vulnerability-2048x730.png 2048w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/sites-outdated-plugin-vulnerability-1500x534.png 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Security Risk Type<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>LFI \u2013 A File Inclusion vulnerability allows an attacker to include a file, usually exploiting a dynamic file inclusion mechanisms implemented in the target application. Local file inclusion is the process of including files already present on the server.<\/li>\n\n\n\n<li>RFI \u2013 A File Inclusion vulnerability allows an attacker to include a file, usually exploiting a dynamic file inclusion mechanisms implemented in the target application. Remote File Inclusion is the process of including files from a remote source.<\/li>\n\n\n\n<li>XXE \u2013 An XML External Entity attack is a type of attack against an application that parses XML input.<\/li>\n\n\n\n<li>UNKNOWN \u2013 An unknown vulnerability exists.<\/li>\n\n\n\n<li>IDOR \u2013 This vulnerability allows any unauthenticated user to perform actions that only an administrator should be allowed to do.<\/li>\n\n\n\n<li>INSUFFICIENT CRYPTOGRAPHY \u2013 Attempting to create non-standard and non-tested algorithms, using weak algorithms, or applying algorithms incorrectly will pose a risk to data in terms of Confidentiality, Integrity or Availability.<\/li>\n\n\n\n<li>CONTENT INJECTION \u2013 Also known as Content Spoofing, an attacker can supply content to a web application, typically via a parameter value, that is reflected back to the user.<\/li>\n\n\n\n<li>DOS \u2013 Denial of Service (DoS) attack is focused on making a resource (site, application, server) unavailable for the purpose it was designed.<\/li>\n\n\n\n<li>BACKDOOR \u2013 The plugin contains backdoor code which could be used to compromise a site by resetting an administrator password or deleting content from the site\u2019s database.<\/li>\n\n\n\n<li>UPLOAD \u2013 A vulnerability exists wherein an unauthenticated user could upload a malicious file to the site. This could result in the disclosure of sensitive information or lead to complete site compromise.<\/li>\n\n\n\n<li>CSRF \u2013 This vulnerability allows an attacker to target privileged authenticated users with malicious links that make authenticated requests to WordPress on behalf of the user. An attacker could use this vulnerability to modify site configuration, including adding backdoors such as other WordPress administrators.<\/li>\n\n\n\n<li>RCE \u2013 An attacker could use this vulnerability to modify site configuration, including adding backdoors such as other WordPress administrators.<\/li>\n\n\n\n<li>REDIRECT \u2013 The vulnerability allows an attacker to redirect victims to arbitrary URL. Successful exploitation of this vulnerability may allow a remote attacker to perform a phishing attack and steal potentially sensitive information.<\/li>\n\n\n\n<li>SSRF \u2013 This plugin allows an attacker to target internal server resources. An attacker could use this vulnerability to read or modify site configuration.<\/li>\n\n\n\n<li>XSS \u2013 Data from an attacker could be interpreted as code by site visitors\u2019 web browsers. The ability to run code in another site visitors\u2019 browser can be abused to steal information, or modify site configuration.<\/li>\n\n\n\n<li>PRIVESC \u2013 It could be possible to elevate a user\u2019s privileges to a higher permission level.<\/li>\n\n\n\n<li>TRAVERSAL \u2013 This vulnerability could let attackers access restricted directories, execute commands, and view data outside the normal Web server directory where the application content is stored.<\/li>\n\n\n\n<li>CSV INJECTION \u2013 An attacker could inject malicious content into a form field which could then be exported to a CSV file. If this exported CSV file is opened in a spreadsheet application, the malicious content could execute on the victim\u2019s system.<\/li>\n\n\n\n<li>OBJECT INJECTION \u2013 This is an application level vulnerability that could allow an attacker to perform different kinds of malicious attacks, such as Code Injection, SQL Injection, Path Traversal and Application Denial of Service, depending on the context. This could result in sensitive data disclosure or site compromise.<\/li>\n\n\n\n<li>SQLI \u2013 The plugin contains a vulnerability wherein unauthenticated visitors could inject SQL statements into WordPress. SQL injection could allow an attacker to gain control of your site.<\/li>\n\n\n\n<li>SENSITIVE DATA DISCLOSURE \u2013 Information useful to an attacker could be made available. Site configuration, user names, or email addresses are examples of information that could be revealed as a result of an information disclosure.<\/li>\n\n\n\n<li>AUTHBYPASS \u2013 This vulnerability could allow attackers to perform various malicious operations by bypassing the device authentication mechanism.<\/li>\n\n\n\n<li>BYPASS \u2013 An attacker can exploit this issue to bypass certain security restrictions and perform unauthorized actions.<\/li>\n\n\n\n<li>ACCESS CONTROLS \u2013 This vulnerability allows any unauthenticated user to perform actions that only an administrator should be allowed to do.<\/li>\n\n\n\n<li>FILE DELETION \u2013 A vulnerability exists wherein a user could read, upload, delete, or access an arbitrary file from your site. This could result in the disclosure of sensitive information or lead to complete site compromise.<\/li>\n\n\n\n<li>MULTI \u2013 Multiple vulnerabilities exist.<\/li>\n\n\n\n<li>FILE DOWNLOAD \u2013 A vulnerability exists wherein a user could read, upload, delete, or access an arbitrary file from your site. This could result in the disclosure of sensitive information or lead to complete site compromise.<\/li>\n\n\n\n<li>INJECTION \u2013 This is an application level vulnerability that could allow an attacker to perform different kinds of malicious attacks, such as Code Injection, SQL Injection, Path Traversal and Application Denial of Service, depending on the context. This could result in sensitive data disclosure or site compromise.<\/li>\n\n\n\n<li>CROSS FRAME SCRIPTING \u2013 (XFS) is an attack that combines malicious JavaScript with an iframe that loads a legitimate page in an effort to steal data from an unsuspecting user.<\/li>\n\n\n\n<li>FPD \u2013 Full Path Disclosure vulnerabilities may expose the full paths to the potentially sensitive files, which may then be attacked.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Bulk Updates Bar<\/h3>\n\n\n\n<p>The bulk updates feature is only available on Flywheel Growth Suite, Agency Client Hosting, Premium Agency, and Premier plans. The feature is not yet available to WP Engine Shared, Flywheel, AWS, or WP Engine Headless Platform plans.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>On the <a href=\"https:\/\/my.wpengine.com\/sites\">Sites page<\/a>, click the <strong>Needs Updates<\/strong> tab<\/li>\n\n\n\n<li>Select the <strong>environments<\/strong> you\u2019d like to update<\/li>\n\n\n\n<li>Click the <strong>asset type to update<\/strong> in the bar at the top (in the example below <em>Plugins<\/em> are selected for update)\n<ul class=\"wp-block-list\">\n<li>Assets that can be updated in bulk include: Plugins, Themes, PHP version, and WordPress version.<\/li>\n\n\n\n<li>Additionally, <a href=\"https:\/\/wpengine.com\/support\/sites-page\/#Plugin_and_Theme_Vulnerabilities\">plugin and theme vulnerabilities<\/a> will be displayed.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Then click <strong>Preview Updates<\/strong> to open the update prompt where you can select assets and other update options<br><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"515\" class=\"wp-image-125656\" style=\"width: 700px;\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/preview-plugin-bulk-updates.png\" alt=\"Screenshot of the Sites page in the WP Engine User Portal showing the Needs Attention tab for bulk updating plugins\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/preview-plugin-bulk-updates.png 1813w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/preview-plugin-bulk-updates-300x221.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/preview-plugin-bulk-updates-1024x753.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/preview-plugin-bulk-updates-768x565.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/preview-plugin-bulk-updates-1536x1130.png 1536w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/preview-plugin-bulk-updates-1500x1104.png 1500w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\"><\/li>\n\n\n\n<li>Select the <strong>assets<\/strong> from the list that you\u2019d like to update<\/li>\n\n\n\n<li>Enable or Disable <strong><a href=\"https:\/\/wpengine.com\/support\/sites-page\/#Automatic_Rollbacks\">auto rollback<\/a><\/strong><\/li>\n\n\n\n<li>Enter <strong>notification email address(es)<\/strong><\/li>\n\n\n\n<li>Click <strong>Update<\/strong> to start the process<br><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"978\" class=\"wp-image-125658\" style=\"width: 700px;\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/Screenshot-2024-09-17-at-2.29.17\u202fPM.png\" alt=\"Screenshot of the Sites page in the WP Engine User Portal showing the popup window for bulk updating plugins \" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/Screenshot-2024-09-17-at-2.29.17\u202fPM.png 1072w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/Screenshot-2024-09-17-at-2.29.17\u202fPM-215x300.png 215w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/Screenshot-2024-09-17-at-2.29.17\u202fPM-733x1024.png 733w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/Screenshot-2024-09-17-at-2.29.17\u202fPM-768x1073.png 768w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\"><\/li>\n<\/ol>\n\n\n\n<p>Our system will automatically make a new backup checkpoint, then update the selected item. You will receive an email notification at the address specified upon completion.<\/p>\n\n\n\n<p>As this process creates a brand new backup checkpoint prior to performing the requested update, the update process can take longer for larger websites.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Smart Plugin Manager<\/h3>\n\n\n\n<p>If an environment has Smart Plugin Manager (SPM) applied, the status will be displayed on the same row as outdated plugins, themes, WP core, and PHP. For more information, click on the status text.<\/p>\n\n\n\n<p><a href=\"https:\/\/wpengine.com\/support\/smart-plugin-manager\/\">Learn how to manage SPM here.<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n\n\n\n<a name=\"#Bulk_Manage_Plugins\"><\/a>\n\n\n\n<a name=\"#Bulk_Updates_Page\"><\/a>\n\n\n\n<h2 class=\"wp-block-heading\">Bulk Updates<\/h2>\n\n\n\n<p>The bulk updates feature is only available on Flywheel Growth Suite, Agency Client Hosting, Premium Agency, and Premier plans. The feature is not yet available to WP Engine Shared, Flywheel, AWS, or WP Engine Headless Platform plans.<\/p>\n\n\n\n<p>From the Plugins and Themes tabs on the <a href=\"https:\/\/my.wpengine.com\/sites\" target=\"_blank\" rel=\"noreferrer noopener\">Sites page<\/a>, you can <strong>activate<\/strong>, <strong>deactivate<\/strong>, <strong>uninstall<\/strong>, and <strong>update<\/strong> plugins and themes. You can now also <strong>bulk upload <\/strong>plugins and themes. For bulk uploading skip to the section: <a href=\"#Bulk_Upload_Plugins_and_Themes\">Bulk Upload Plugins and Themes<\/a>.<\/p>\n\n\n\n<div style=\"color:#32373c;background-color:#00d1b2\" class=\"wp-block-genesis-blocks-gb-notice gb-font-size-18 gb-block-notice\" data-id=\"3b0649\"><div class=\"gb-notice-title\" style=\"color:#fff\"><p>Note<\/p><\/div><div class=\"gb-notice-text\" style=\"border-color:#00d1b2\">\n<p>Bulk updates do not use <a href=\"https:\/\/wpengine.com\/support\/smart-plugin-manager\/#Visual_Regression_Testing_VRT\" target=\"_blank\" rel=\"noreferrer noopener\">visual regression testing<\/a> (VRT).  To use VRT our <a href=\"https:\/\/wpengine.com\/smart-plugin-manager\/\" target=\"_blank\" rel=\"noreferrer noopener\">Smart Plugin Manager<\/a> can be used for updating plugins and themes.<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Bulk Update Plugins and Themes<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the <a href=\"https:\/\/my.wpengine.com\/sites\">Sites page<\/a> in the User Portal<\/li>\n\n\n\n<li>Click the <strong>Plugins<\/strong> or <strong>Themes<\/strong> tab<br><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"178\" class=\"wp-image-126240\" style=\"width: 600px;\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/plugin-theme-updates.png\" alt=\"Screenshot of the Plugins and Themes tabs on the Sites page of the WP Engine User Portal.\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/plugin-theme-updates.png 1501w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/plugin-theme-updates-300x89.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/plugin-theme-updates-1024x304.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/plugin-theme-updates-768x228.png 768w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\"><\/li>\n\n\n\n<li>To modify a plugin or theme for <strong>all available environments<\/strong>, check the box next to the plugin or theme name.<br><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"192\" class=\"wp-image-127330\" style=\"width: 700px;\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/update-plugin-on-all-environments.png\" alt=\"\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/update-plugin-on-all-environments.png 1744w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/update-plugin-on-all-environments-300x82.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/update-plugin-on-all-environments-1024x281.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/update-plugin-on-all-environments-768x210.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/update-plugin-on-all-environments-1536x421.png 1536w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/update-plugin-on-all-environments-1500x411.png 1500w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\">\n<ul class=\"wp-block-list\">\n<li>To select <strong>specific environments<\/strong> where the plugin or theme will be modified, click the down arrow next to the plugin or theme to view all available environments.<br><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"354\" class=\"wp-image-127328\" style=\"width: 700px;\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/bulk-updates-plugins-and-themes.png\" alt=\"\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/bulk-updates-plugins-and-themes.png 1920w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/bulk-updates-plugins-and-themes-300x152.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/bulk-updates-plugins-and-themes-1024x517.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/bulk-updates-plugins-and-themes-768x388.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/bulk-updates-plugins-and-themes-1536x776.png 1536w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\"><\/li>\n\n\n\n<li>To see details about <strong>security risk<\/strong> warnings, hover on the security risk label next to a specific environment. Then click the <strong>View details<\/strong> link. This will show a popup with details about the security risk affecting the specific version of the plugin on that environment.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Once the environments have been selected, click <strong>Activate<\/strong>, <strong>Deactivate<\/strong>, <strong>Uninstall<\/strong>, or <strong>Update<\/strong> at the top right of the table, to continue with the desired action.<\/li>\n\n\n\n<li>Enable\/Disable <strong><a href=\"https:\/\/wpengine.com\/support\/sites-page\/#Automatic_Rollbacks\">auto rollback<\/a><\/strong>.<\/li>\n\n\n\n<li>Enter <strong>notification email address(es)<\/strong>.<\/li>\n\n\n\n<li>Click <strong>Update<\/strong> to start the process.<\/li>\n<\/ol>\n\n\n\n<p>Our system will automatically make a new backup checkpoint, then update the selected item. You will receive an email notification at the address specified upon completion.<\/p>\n\n\n\n<p>As this process creates a brand new backup checkpoint prior to performing the requested update, the update process can take longer for larger websites.<\/p>\n\n\n\n<p>Bulk Updates works seamlessly with <a href=\"https:\/\/wpengine.com\/support\/smart-plugin-manager\/\">Smart Plugin Manager<\/a> and updating via this method will not cause issues with your SPM configuration. If an environment is being updated by either method when a new update request is made, the first request will be prioritized.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Automatic Rollbacks<\/h3>\n\n\n\n<p>The option to automatically rollback your website can be toggled on or off prior to beginning an update. An automatic rollback will occur if the update results in a 400 or 500 series error (EX: 404 or 502) on the homepage. It will restore the environment to the <a href=\"https:\/\/wpengine.com\/support\/restore\/\" target=\"_blank\" rel=\"noreferrer noopener\">backup checkpoint<\/a> that was created automatically prior to performing the selected updates.<\/p>\n\n\n\n<p>An email notification will be sent to the notification email address provided if an automatic rollback occurs.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Bulk Upload Plugins and Themes<\/h3>\n\n\n\n<p>For accounts with access to bulk updates you can now <strong>bulk<\/strong> <strong>upload<\/strong> to install new or update existing plugins and themes.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open the <a href=\"https:\/\/my.wpengine.com\/sites\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Sites page<\/strong><\/a> in the User Portal<\/li>\n\n\n\n<li>Click the <strong>Plugins<\/strong> or <strong>Themes<\/strong> tab<br><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"148\" class=\"wp-image-126240\" style=\"width: 500px;\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/plugin-theme-updates.png\" alt=\"Screenshot of the Plugins and Themes tabs on the Sites page of the WP Engine User Portal.\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/plugin-theme-updates.png 1501w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/plugin-theme-updates-300x89.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/plugin-theme-updates-1024x304.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/plugin-theme-updates-768x228.png 768w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\"><\/li>\n\n\n\n<li>Click the <strong>Upload plugin<\/strong> button<br><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"226\" class=\"wp-image-127324\" style=\"width: 700px;\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/upload-plugin-2.png\" alt=\"\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/upload-plugin-2.png 1920w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/upload-plugin-2-300x97.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/upload-plugin-2-1024x331.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/upload-plugin-2-768x248.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/upload-plugin-2-1536x496.png 1536w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/upload-plugin-2-1500x484.png 1500w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\"><\/li>\n\n\n\n<li>Check the box next to each environment that you want to upload a plugin or theme to as shown in the image below<\/li>\n\n\n\n<li>Click <strong>Select<\/strong><br><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"342\" class=\"wp-image-125984\" style=\"width: 600px;\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/upload-plugins.png\" alt=\"Screenshot of the bulk updates page for an account in the WP Engine User Portal showing the popup where you can select multiple environments to upload a plugin to.\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/upload-plugins.png 1716w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/upload-plugins-300x171.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/upload-plugins-1024x584.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/upload-plugins-768x438.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/upload-plugins-1536x875.png 1536w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/upload-plugins-1500x855.png 1500w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\"><\/li>\n\n\n\n<li>Choose from <strong>3 options<\/strong> to upload your plugin or theme as shown in the image below\n<ul class=\"wp-block-list\">\n<li><strong>Search for plugin\/theme<\/strong><\/li>\n\n\n\n<li><strong>Paste plugin\/theme url<\/strong><\/li>\n\n\n\n<li><strong>Upload Zip file<\/strong><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Click <strong>Confirm<\/strong> to upload the plugin or theme<br><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"390\" class=\"wp-image-125985\" style=\"width: 600px;\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/plugin-upload-options.png\" alt=\"Screenshot of the bulk updates page for an account in the WP Engine User Portal showing the popup with 3 different options for uploading a plugin zip file for updating multiple environments in bulk.\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/plugin-upload-options.png 1716w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/plugin-upload-options-300x195.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/plugin-upload-options-1024x666.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/plugin-upload-options-768x499.png 768w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/plugin-upload-options-1536x999.png 1536w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/plugin-upload-options-1500x976.png 1500w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\"><\/li>\n\n\n\n<li>Success! You should see a success message after it\u2019s uploaded.<br><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"82\" class=\"wp-image-125986\" style=\"width: 600px;\" src=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/plugin-upload-success.png\" alt=\"Screenshot of the bulk updates page for an account in the WP Engine User Portal showing the success message after uploading a plugin to one or more environments\" srcset=\"https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/plugin-upload-success.png 1194w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/plugin-upload-success-300x41.png 300w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/plugin-upload-success-1024x141.png 1024w, https:\/\/wpengine.com\/support\/wp-content\/uploads\/2023\/01\/plugin-upload-success-768x105.png 768w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\"><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>A complete feature list of the WP Engine User Portal &#8220;Sites&#8221; page. Here you will find an explanation of every feature and how to use each.<\/p>\n","protected":false},"featured_media":126216,"template":"","meta":{"_acf_changed":false,"mediapress_authors_byline":[],"mediapress_draft_name":"","_mediapress_is_draft_copy":false},"support-categories":[14,92,6,21],"support-tag":[63,35],"mediapress_author":[],"class_list":["post-123490","support","type-support","status-publish","has-post-thumbnail","hentry","support-categories-account","support-categories-featured","support-categories-platform","support-categories-setup","support-tag-account-management","support-tag-userportal"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sites Page - Support Center<\/title>\n<meta name=\"description\" content=\"A complete feature list of the WP Engine User Portal &quot;Sites&quot; page. 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