The ‘wpengine’ admin user is for our staff to gain access to your admin area to provide support and troubleshooting. It can only be accessed by a button in our secure log in that auto generates a password and dumps that password after the staff member has logged in. We have taken extreme measures to ensure that our own user is not going to be misused to harm any of our clients sites.
On this page: Explains the purpose of the 'wpengine' user that we put into wp-admin.
Updated: December 16th, 2015