Affiliate FAQ.

You can apply to our affiliate program at wpengine.com/affiliate. Simply click “Register Now” and follow the instructions. You will need to create an account with ShareASale if you do not have one already. If approved, you will be emailed your tracking link and other helpful tips to get you started.

Note: It can take up to 3-5 days to get approved to the program if you do not already have an account with ShareASale.

ShareASale is the 3rd party affiliate network we use to connect with our affiliate partners, provide tracking links and creative assets, and facilitate commission payments.

Note: All partners must first be approved to join the ShareASale network in order to apply to our program.

Commissions are structured as one-time payments for each new purchase. 

For WP Engine hosting plans, you will earn $200 minimum or equal to the first month's payment, whichever is higher. For example, a Startup plan at $30/mo would earn you $200 in commission, but with a Scale plan referral at $290/mo, you would earn $290 in commission. With an annual purchase, the total payment is divided by 12 to find the equivalent monthly rate, and the commission is based off that amount.

For WP Engine hosting plans, we require new referrals remain uncancelled for a minimum of 62 days before any commission is paid out. This coincides with our 60 day money back guarantee for new customers.

ShareASale issues payments on the 20th of every month, so your commission is set for the first 20th date following the minimum cancellation period for each product.

Sales are tracked when a customer clicks through your affiliate link and completes a purchase. When a link is clicked, it places a cookie on the browser and will track any sale that takes place within in a certain period. If the customer successfully signs up with your affiliate link, your account will be credited with the referral commission. For the privacy of our customers, the account name is not shown to protect any customer's personal identifiable information. For WP Engine hosting referrals, the cookie last 180 days. 

Note: There are factors beyond our control that can impact affiliate link tracking. The most common one being cookie and ad blocker extensions installed in web browsers.

To view any tracked sales you have made, click the ‘Reports’ tab at the top of the page on ShareASale.com and select ‘Activity Details’. There, you can view any transaction you have made within ShareASale. From here you can filter by specific merchants, transaction type, time periods, etc.

Your affiliate link will be provided to you in a confirmation email shortly after joining our program. You can view the full inventory of links and banner ads in ShareASale. When logged in, under Links, select ‘Get a link/banner and choose ‘Get Links’ next to WP Engine on your merchant list. From there, you can choose from a wide variety of links and assets. To get the correct version of the link, simply select 'Get HTML code' to the right and then choose 'Select URL only'. Copy the resulting affiliate link and share as needed. 

There are a few reasons why a sale may not track correctly. Whether it is due to caching, a cookie not firing or your link being used incorrectly, our affiliate team can investigate the issue for you. In order to claim credit for a missing referral, you must notify us within 30 days of the purchase date and will be required to provide certain information to verify the account details. You can email us [email protected] to claim missed referrals. 

In addition to the banners found on ShareASale, affiliates have the added benefit of promoting WP Engine through a co-branded landing page. Simply email the affiliate team at [email protected] to request a landing page and include your ShareASale ID number and a 400 x 200 transparent copy of your company/brand logo as an attachment. The team will follow up when the landing page is ready.