Office Will Serve Over 50,000 Brands In 69 EMEA Countries; Creating 100 Jobs
SEPTEMBER 26, 2016 – LIMERICK, IRELAND: WP Engine, a company that powers amazing digital experiences for websites and applications built on the WordPress platform announced the opening of its new Technical Support & Innovation Centre in Limerick today, which is expected to create 100 jobs over three years and further support WP Engine’s surging customer base across EMEA.
WP Engine is the leader in delivering managed services for premium websites built on WordPress. Today, approximately 5% of the online world visits a website powered by WP Engine every day. Globally, over 350,000 digital brands trust WP Engine with their online reputation across 136 countries and counting. Since the launch of its London office in 2015, WP Engine’s customer base has more than doubled.
At an event in Limerick this morning, Irish Minister for Jobs, Enterprise and Innovation, Mary Mitchell O’Connor, Finance Minister Michael Noonan and Minister of State for Employment & Small Business Pat Breen, and Mary Buckley, Executive Director of IDA Ireland, will be joining WP Engine CEO Heather Brunner, April Downing, CFO and Fabio Torlini, MD EMEA to celebrate the investment in the centre. The project is supported by the Department of Jobs, Enterprise and Innovation through IDA Ireland.
Speaking at the launch today the Minister for Finance Michael Noonan T.D. said: “I welcome these jobs for Limerick and WP Engine to our neighbourhood. Both Ireland and WP Engine share an international focus and a desire to grow by creating value through hard work and endeavour. I’m confident that the people of Limerick and its surrounds will provide WP Engine with the skilled and motivated workforce it needs to continue its success.”
Also speaking at the event Minister for Employment and Small Business Pat Breen T.D., said: “I very much welcome this announcement today in Limerick that WP Engine is establishing here, creating 100 jobs. All jobs created have a positive knock on effect on the wider region. It is important that we continue to pursue opportunities for investment and job creation in new and emerging technology sectors. This investment is a testament to the skilled workforce and the attractiveness of the region. I wish the team at WP Engine every success for the future.”
The company offers award-winning 24/7 support 365 days a year – a key factor in providing the best customer experience possible and building its reputation as the platform upon which the world’s best brands can rely. The expansion in Limerick, the first customer service hub outside the U.S., will allow WP Engine to continue to hire the best customer experience representatives regardless of geography and get closer to its customers in EMEA. Further, drawing on the highly skilled technical talent in Ireland’s third largest metropolitan area, the new centre will also expand what is already the industry’s largest R&D organization with a dedicated team based in Limerick to accelerate development of WP Engine’s state-of-the-art managed WordPress platform.
IDA Ireland’s Executive Director Mary Buckley said: “This is a terrific investment by this high growth technology company in a key regional location. Its presence here will serve as a compelling reference seller of the location for other technology companies. The benefit of 100 new jobs to the local area and economy will be substantial. I wish WP Engine every success here.”
With customers ranging from individuals and startups to multinational corporations such as AMD, Network Rail, New Relic, Ryanair, SoundCloud, The Motley Fool, Under Armour and Warby Parker, WP Engine offers a subscription-based service for WordPress users, providing them with a range of managed services, including security, cloud hosting, developer tools, disaster recovery and international award-winning support.
“WP Engine is focused on building the best managed WordPress platform in the world and we’re incredibly proud to be opening our new Technical Support and Innovation Centre in Ireland,“ said Heather Brunner, CEO of WP Engine. “As a company we aim to be present in cities that are successful in terms of job creation and attracting businesses – as represented by our offices in Austin, San Antonio, San Francisco, and more recently London. Limerick, similarly, has a terrific environment and culture where the community, government and business leaders are committed to building local talent and creating a technology innovation and incubation center. We look forward to serving and advancing the Limerick tech ecosystem.”
For more information on the new roles go to: https://wpengine-careers.com/office-location/limerick/.
Francis Murray, Director of Sales, Big Dog Digital said, “We’ve been partners with WP Engine for over three years now and our relationship has gone from strength-to-strength. Finding the right managed platform for WordPress is a common challenge, but with WP Engine we have a partner that is as passionate about their business as we are about ours. What’s also important for us is their expertise and proactive approach in improving the support they offer. WP Engine’s agents give immediate and unique advice at any time of the day – no problem is too small.
“When WP Engine opened its London office, it was great for us to have someone in the same time zone. This new Technical Support & Innovation Centre is a great extension of that and is an additional selling point for us. Our customers love to hear that we’re based in Ireland and having a WP Engine and its WordPress managed platform here will give them even more confidence.”
ABOUT WP ENGINE
WP Engine powers amazing digital experiences for websites and applications built on WordPress. The company’s premium managed hosting platform provides the performance, reliability and security required by the biggest brands in the world, while remaining affordable and intuitive for smaller businesses and individuals. Companies of all sizes rely on WP Engine’s award-winning customer service team to quickly solve technical problems, and create a world-class customer experience. Founded in 2010, WP Engine is headquartered in Austin, Texas and has offices in San Francisco, California, San Antonio, Texas, London, England and Limerick, Ireland.