WordPress support
Technical experts at your service
Our award-winning team of experts in WordPress1 receive continuous training on the latest WordPress trends, WP Engine technology, and industry best practices. They’re available to help you 24/7.
The most trusted platform for WordPress
24/7/365 global support
Support for WordPress when you need it most
When you need help, customer support is everything. WP Engine’s trusted experts in WordPress act as an extension of your business and are committed to your success. From pre-launch to go live and beyond, we’re here for you.
The experts in WordPress
Our support team is always online
“In the past, we hadn’t received this level of support from hosting providers, but it’s why we were confident throughout the process with WP Engine. We knew from the start that we’d get the level of support we need as we grow.”
“WP Engine’s platform provides us with significant performance gains, but more importantly, our WP Engine team has been an amazing partner for Microsoft. This allows our teams to focus more on our core functions, without the worry of scale, security, or performance.”
“WP Engine has such great staff and help with onboarding is the most important phase. This was the easiest site migration I’ve ever had to do.”
“We chose to build on WP Engine’s platform because it goes well beyond hosting and allows our team to focus on site design and storytelling, knowing that site performance and security are already taken care of.”
Support for WordPress
FAQ
60 day money-back guarantee: We’re so confident that you’ll love our products and services that we’re offering a 60 day money-back guarantee. If you’re unsatisfied for any reason, you can request a refund anytime within the first 60 days and we’ll refund your plan fees paid. You must request your refund as part of your cancellation notice to qualify for a refund. Please note: All new Startup, Professional, Growth, and Scale plans are included in the 60-day money back guarantee. All other premium and custom plans are not included.
* First year pricing and associated coupons are valid for new customers purchasing Startup, Professional, Growth, and Scale plans only. Cannot be used with other offers and is not valid for upgrades, renewals or any other product purchase. Offer can only be redeemed once upon signup.