At WP Engine, we feel grateful for the privilege to be of service to our customers. It is a responsibility that we take very seriously, as we believe that our customers are the heart of our business. Every day, the men and women who make up our team strive to deliver an experience for our customers that exceeds expectations.
Our work family brings together a number of wonderful and unique personalities, including our joyfully exuberant nerdcore rapper Madhatter, Hale who is a balloon artist for children, Stallings who rarely is separated from his Google Glass, and Bri who is a mentor for the GirlsConnect Code project, to name a few. We’d love to recognize every person on the team, as every one of them is an example of the great skill and work ethic that fuels us.
Today, we are so pleased to announce that the technical support and service we provide our customers has earned us a Bronze Stevie® Award in the technology Contact Center of the Year (Up to 100 Seats) category. Our team proudly accepted the award at the 9th Annual Stevie® Awards for Sales & Customer Service. The Stevie® Awards are the world’s premier business awards, created to honor and generate public recognition of the achievements and positive contributions of organizations and working professionals worldwide. Having our entire team recognized in this way is incredibly humbling, and a tremendous honor.
While this award recognizes the efforts that our customer support WordPress experts deliver to our customers 24/7/365 across the globe, we believe it is also a broader recognition of the passion that every team member at WP Engine has in ensuring our customers’ success.
On behalf of WP Engine, we appreciate the opportunity to have earned this recognition. With it comes an even greater responsibility to continue innovating and improving to serve you better. Thank you to our customers for the trust you place in us, and thank you to our team for working every day with all your talent and your heart.
Tina Dobie is results-driven software executive who is passionate about customer success. In her 20-plus-year career in the enterprise software, SaaS, and management consulting industries, Tina has built and led global teams to place the customer at the center of their business, while simultaneously optimizing internal operations for high growth and scalability.