Project Name & Client:
Brand refresh, messaging strategy and copywriting, website design, implementation and integration, PHCC Quality Service Contractors
Description:
• Research and Discovery
• Sub brand, brand identity development
• Developed messaging platforms for key target audiences
• Copywriting for all website content
• Designed and developed a modern, streamlined part of the website for Quality Service Contractors, focused on benefits
• Built a dynamic resource center with categories and tags
• Implemented SEO best practices
• Delivered CMS training and documentation for the internal team’s use
Highlights:
• Created a more user-friendly site based on QSC member benefits, wants and needs
• Integrated existing platforms required by PHCC
• Elevated user experience through custom iconography and a clear information architecture
• Enabled full in-house control with client CMS training, reducing reliance on external support
• Conceived, developed, designed and wrote event materials for Catalyst, QSC’s premier event
Outcomes:
• Increased website traffic, membership enrollment
• Increased online engagement
• Increased event attendance to Catalyst and online trainings
• Strengthened relationships with memb