Disable Plugins and Change Theme from phpMyAdmin

Deactivating plugins and changing themes is typically done easily from the WP Admin dashboard. However, if an error prevents access to the wp-admin dashboard, plugins and theme can be disabled from the database instead.

This is often helpful if a plugin or theme is causing the site to not load, by resetting the site to a more default state to regain wp-admin access.

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Disable Plugins from phpMyAdmin

1. Log in to the User Portal
2. Select the environment name
3. Click phpMyAdmin at the top
4. Select the database name (typically wp_environmentname)
5. Select the wp_options table
   • Take into account any custom database prefix, where wp_ may be replaced with something else.
6. Locate the row called active_plugins

8. Delete everything in the option_value column on this row
9. Press Enter or Return on the keyboard to save

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Change Theme from phpMyAdmin

1. Log in to the User Portal
2. Select the environment name
3. Click phpMyAdmin

1. Select the database name (typically wp_environmentname)
2. Select the wp_options table
   • Take into account any custom database prefix, where wp_ may be replaced with something else.
3. Locate the rows called template and stylesheet

8. Modify the option_value for both of these rows to a new theme name
   • EX: twentynineteen
9. Press Enter or Return on the keyboard to save

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