Support Center
Account & Features.
Start here and get the help you need.
Site Monitoring
Site monitoring and alerts can detect an outage on your website. Learn how to configure alerts so you’re notified of any downtime.
WP Engine’s Virtual Assistant
Learn how to best interact with WP Engine’s virtual assistant and what to do if you have issues connecting to it.
eCommerce Solution Overview
Learn about our eCommerce solutions and the features they include, like automated plugin updates, instant store search, and more!
Atlas Scope of Support
WP Engine’s headless “Atlas” platform decouples WordPress. Learn what our Support can assist you with, and what you may need a developer for.
United States Sales Tax
Find answers to commonly ask questions about United States taxes and what they mean for your relationship with WP Engine.
Single Sign-On (SSO) for WP Engine User Portal
SSO for WP Engine allows you to use your own identity provider to authenticate User Portal logins. Learn how it works and how to enable it for your domain.
New Relic Dashboards
Learn how to utilize the free New Relic One dashboard to visualize your application performance data and better understand your business.
Plan Usage Page
Use the WP Engine Plan Usage page to better track your plan limit usage, such as storage, bandwidth and visits, on a site-by-site basis.
Secure Sockets Layer (SSL)
Add an SSL to secure your website using Let’s Encrypt, RapidSSL Wildcard or a 3rd party certificate. Learn how to force all or just specific pages to HTTPS.
Pay for Hosting in a Local Currency
WP Engine offers the ability to pay for your hosting subscription fee in a local currency. Learn which currencies are supported and how to pay with them.
