Support Center
Account & Features.
Start here and get the help you need.
My Sites Page
A complete feature list of the WP Engine User Portal “Sites” page. Here you will find an explanation of every feature and how to use each.
Usage Page
The Usage page is available to WP Engine customers and is designed to help better manage plan resource usage.
Access Usage Page
Usage can be accessed in the WP Engine User Portal by any account Owner or Full (with Billing) user.
Log in to the User Portal
Expand Billing
Select Usage
NOTEDepending on the plan type and which stats are relevant …
Flywheel Growth Suite for WP Engine
Learn more about Flywheel Growth Suite for WP Engine, the all-in-one solution for freelancers and agencies to grow quickly and predictably.
Site Monitoring
Site monitoring and alerts can detect an outage on your website. Learn how to configure alerts so you’re notified of any downtime.
WP Engine’s Virtual Assistant
Learn how to best interact with WP Engine’s virtual assistant and what to do if you have issues connecting to it.
eCommerce Solution Features
WP Engine’s eCommerce Solutions have features optimized for WooCommerce like instant store search, Live Cart, and EverCache®.
Atlas Scope of Support
WP Engine’s headless “Atlas” platform decouples WordPress. Learn what our Support can assist you with, and what you may need a developer for.
United States Sales Tax
Find answers to commonly ask questions about United States taxes and what they mean for your relationship with WP Engine.
Single Sign-On (SSO) for WP Engine User Portal
SSO for WP Engine allows you to use your own identity provider to authenticate User Portal logins. Learn how it works and how to enable it for your domain.
New Relic Dashboards
Learn how to utilize the free New Relic One dashboard to visualize your application performance data and better understand your business.
