Support Center
Account & Features.
Start here and get the help you need.
My Sites Page
A complete feature list of the WP Engine User Portal “Sites” page. Here you will find an explanation of every feature and how to use each.
Usage Page
The Usage page is available to Shared WP Engine customers and is designed to help better manage your plan resource usage. This feature is not yet available for Premium customers. Access Usage Page Usage can be accessed from the WP Engine User Portal. The table will display storage (disk usage) and billable visits by site.…
Flywheel Growth Suite for WP Engine
Learn more about Flywheel Growth Suite for WP Engine, the all-in-one solution for freelancers and agencies to grow quickly and predictably.
Site Monitoring
Site monitoring and alerts can detect an outage on your website. Learn how to configure alerts so you’re notified of any downtime.
WP Engine’s Virtual Assistant
Learn how to best interact with WP Engine’s virtual assistant and what to do if you have issues connecting to it.
eCommerce Solution Overview
Learn about our eCommerce solutions and the features they include, like automated plugin updates, instant store search, and more!
Atlas Scope of Support
WP Engine’s headless “Atlas” platform decouples WordPress. Learn what our Support can assist you with, and what you may need a developer for.
United States Sales Tax
Find answers to commonly ask questions about United States taxes and what they mean for your relationship with WP Engine.
Single Sign-On (SSO) for WP Engine User Portal
SSO for WP Engine allows you to use your own identity provider to authenticate User Portal logins. Learn how it works and how to enable it for your domain.
New Relic Dashboards
Learn how to utilize the free New Relic One dashboard to visualize your application performance data and better understand your business.
