Support Center
Platform Information.
Technical information regarding account add ons, servers and settings to help you get the most out of your WP Engine hosting.
Maximize Availability for Stability and Uptime
Learn best practices for development, security, and cacheability to maintain high availability on your site, and what WP Engine does to help.
Best Practices for eCommerce Sites
Find out WP Engine’s recommendations to keep your eCommerce site secure, scalable, and speedy with Best Practices.
Leverage Browser Cache with Cache-Control Headers
In this article we explain how cache-control headers work, and how to tell if your page or file is hitting cache in the WP Engine environment.
SSL Certificates and CAA Records
We explain the need for CAA records, how to verify whether your DNS provider supports them, and how to set up a new CAA record.
Development Best Practices (No Version Control)
Learn about best practices when deploying a site to WP Engine. In this article we’ll discuss how to deploy when NOT leveraging Git version control.
Development Best Practices (with Version Control)
Learn about best practices when deploying a site to WP Engine. In this article we’ll discuss how to deploy when leveraging Git version control.
Welcome to WP Engine
Welcome! When you’re ready, log in to the User Portal to start familiarizing yourself with our platform. Within the portal, you can add users, find your invoices, and manage all of your installs.
Copy Files Between LargeFS S3 Buckets
When copying between two environments while using LargeFS you may find images missing. Learn how to copy images between S3 buckets.
Cache and utm/gclid Variables
Learn how to properly utilize URL variables so they interact effectively with WP Engine’s page caching system.
Setting Up Remote Database Access
Learn how to connect to your website’s database remotely if your workflow requires you to access your database without going through phpMyAdmin.
WordPress Search and Replace
Running a search and replace on your WordPress database is a crucial task. Learn when and how to use a search and replace, and when one may be done for you.
Bandwidth Cause and Effect
We will discuss what bandwidth is, how you can view and manage your own bandwidth usage, and how you can optimize your site’s overall performance with some bandwidth-saving tips.
