Welcome to WP Engine

Hey there! Welcome to WP Engine, we’re glad you’re here. Our team is so excited to help power your brand’s digital experiences online and help move your business forward faster with a high-performing and secure WordPress site.

Now that you’re signed up, log in to the User Portal to start familiarizing yourself with our platform. Within the portal, you can add users, find invoices, and manage all of your environments. Learn more about the User Portal here.

While you’re there, migrate your site over using the WP Engine Site Migration plugin. It’s quick and easy, and will migrate your site from a variety of hosts.

At WP Engine, we don’t use cPanel as other hosts do. Instead we offer a variety of management tools: Use SFTP for file management; phpMyAdmin for a simple database user interface; and SSH Gateway for file management, remote database access, WP-CLI, and MySQL command line.

Building a new site? Check out “Build a New Site on WP Engine” and “Get Started with Genesis Framework and StudioPress Themes“. Or, are you ready to go live now? Check out “Go Live with a Domain on WP Engine” and the “Go Live Checklist“.

Curious about WP Engine’s custom platform settings? See the full breakdown here.

To learn more about WP Engine’s acquisition of Delicious Brains, see our press release! WP Engine Acquires Popular Delicious Brains WordPress Plugins. The acquired software includes Advanced Custom Fields (ACF), WP MigrateWP Offload MediaWP Offload SES, and Better Search Replace

If it’s not clear already, what you’ve heard is true! Our highly-trained, Technical Support team is available 24x7x265 around the globe. Whenever you need us, reach out through our customer service chat at my.wpengine.com/support. Want to learn more about support channels and our scope of support? Check out this guide.

Finally, look out for emails from us over the next couple of days that will help orient you to WP Engine’s platform, and subscribe to WP Engine’s system status page.

In the meantime, enjoy the peace of mind that you’re a step ahead with the world’s leading WordPress digital experience platform.

Press ahead.

NEXT STEP: Learn how to take your website live

Still need help? Contact support!

We offer support 24 hours a day, 7 days a week, 365 days a year. Log in to your account to get expert one-on-one help.

The best in WordPress hosting.

See why more customers prefer WP Engine over the competition.