Support Center
Platform Information.
Technical information regarding account add ons, servers and settings to help you get the most out of your WP Engine hosting.
LargeFS and Offloading Media to Amazon S3
This article details how to set up and configure LargeFS, which is designed to store large amounts of media and integrate it into WordPress.
User Portal Overview
A complete feature list of the WP Engine User Portal. Here you will find a brief explanation of every feature and how you may expect to use each.
WordPress Glossary
WordPress has a lot of different terms and it can be easy to get lost in the jargon. Use this simple Beginner’s Glossary to get started learning key terms.
WordPress Core Automatic Upgrades and Deferrals
We manage WordPress code updates for you to keep your site secure. Learn how our automatic upgrade process works, how to manually upgrade and how to defer.
Dedicated IP Address
Dedicated IP addresses are no longer a necessity for enterprise-grade websites. We list the reasons you may want one and the reasons you don’t need one.
WordPress and the .htaccess File
Learn how .htaccess file interacts with the WP Engine platform, when to place something within the .htaccess and when to perform the action another way.
File Transfer Protocol (FTP/SFTP)
Learn how to use SFTP to access your WordPress site’s plugins, themes, content, and other files on the WP Engine platform.
Improve Page Cacheability to Optimize Speed
Learn how page cache works to improve your site speed, what a cacheability score is, and how to improve cacheability on your WP Engine website.
Detect a WP Engine Website with PHP
This article describes the is_wpe() function, which developers can use to perform actions based on location (live, 1-click staging, or non-WP Engine sites).
502 Bad Gateway Error
We break down just what a 502 Bad Gateway error is, what causes them, and what you can do to help resolve and prevent them.
WP Engine’s Security Environment
Learn about the the security measures WP Engine has in place at the platform level which protect our customers from malicious attacks and find answers to frequently asked questions.
‘WP Engine Quick Links’ Menu
WP Engine has created a handy toolbar that can be found in the admin header bar of your site. While some people may want to this toolbar to display, others may choose to have it disabled or only display for users of a specific role. Learn how to enable and disable this tool.
