Support Center
Setup A Site.
Everything you need to get started with a new or migrated site running on WP Engine.
Point DNS to WP Engine
Learn how to properly configure your DNS records for WP Engine hosting using either CNAME flattening or with an A record.
User Portal Overview
A complete feature list of the WP Engine User Portal. Here you will find a brief explanation of every feature and how you may expect to use each.
WordPress Glossary
WordPress has a lot of different terms and it can be easy to get lost in the jargon. Use this simple Beginner’s Glossary to get started learning key terms.
Block/Unblock Traffic to a Website
Learn how to password protect your WordPress site and common errors you may see while using password protection on a site.
Dedicated IP Address
Dedicated IP addresses are no longer a necessity for enterprise-grade websites. We list the reasons you may want one and the reasons you don’t need one.
Add Domain in User Portal
Learn how to add a new domain to your production environment in the User Portal for your WP Engine hosted WordPress website.
File Transfer Protocol (FTP/SFTP)
Learn how to use SFTP to access your WordPress site’s plugins, themes, content, and other files on the WP Engine platform.
Manual Migration Process
Our migration checklist provides a guided navigation through the entire process of manually migrating your site to our platform.
Go Live on a Domain with WP Engine
Going Live on WP Engine means updating your site so it loads over a new domain. Learn how to Go Live with a domain on WP Engine.
Import a WordPress Database
Learn steps to import your database using phpMyAdmin in your WP Engine User Portal, as part of your manual migration process.
New Subsites and Multisite Custom Domains
How to add new subsites to a WordPress multisite and how to map custom domains to subsites. Includes instrcutions for native and domain mapping plugin.
Upload a wp-content Directory
Learn how to bring your WordPress website’s wp-content folder over to WP Engine via SFTP or via your User Portal in the manual migration process.
