We recommend choosing the datacenter location closest to where the majority of your site’s visitors are coming from. This server location can reduce round-trip time latency for domestic visitors, because the website data is physically closer closer, the site can load more quickly. This performance increase for visitors also helps improve SEO by creating a better user experience. The faster the site loads, the better your website SEO and the greater the opportunity to drive conversion.
However, sometimes data privacy laws require sites to be hosted in specific regions. Wherever needed, be sure to adhere to these laws if they apply for your content.
All shared hosting plans are created by default on Google Cloud servers.
|Google Cloud Servers|
|North America||South Carolina||us-east1|
AWS clustered servers are only available to dedicated hosting plans.
|Amazon Web Servers (AWS)|
NOTE: Certain providers and locations may only be available to select plans at varying prices – please contact our Sales team if you have any questions.
Before choosing a data center it may be a good idea to test out the various locations to determine general latency for your target users. The easiest way to test for latency is to utilize 3rd party tools designed specifically for these providers.
Keep in mind that these tools will test latency for ALL available data centers from these providers. Make sure that you are focusing only on the locations listed above.
Locating your Data Center
- Login to the User Portal
- Select Sites
- Click the name of the environment you wish to check the data center location of
- The datacenter location is located under the Overview, within Environment Stats
For this website, the Region is Asia/Pacific which corresponds to the Sydney, Australia Google datacenter.
Selecting a Data Center Location
Data center is chosen initially as part of the sign up process, after choosing your plan
- On the sign up page you will see the following fields
- Use the dropdown to select a data center
- NOTE: Data centers marked with an asterisk (*) may incur an additional fee due to limited availability
- Your site, and all new sites on this hosting account, will be created in the selected data center
Changing Data Center Locations
If you are an existing customer and want to change the location a site is hosted in, contact Support to put in a request.
Data center changes require a physical migration of your website. This means the move will need to be scheduled to ensure it will not impact users active on the site.
Anytime we do a server change there is always a possibility of downtime, this is just the nature of a server move. However, we will do our best to have either no downtime or as little downtime as possible.
DNS will also need to be updated for any domains pointing to the website, as the server IP will change.
If you have setup CNAME flattening on your domain, no DNS changes will be needed.
If the primary environment on your account is moved, all subsequent environments will be created in the same new data center location.
NOTE: The location must also be available for your current plan type or upgrades/additional charges may be necessary.
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