Leading WordPress Digital Experience Provider Reaches Historic Milestones, Announces Awards, 2017 Summit Customer Event and New Products
AUSTIN, Texas — Aug. 29, 2017 — WP Engine, the world’s leading WordPress digital experience platform, today highlighted several corporate and customer milestones, including 42 percent year-over-year customer growth in 2016, which reflects accelerating momentum with agency and enterprise brands. A few weeks ago, the company surpassed 70,000 global customers and achieved one million chats from its 24/7 efforts to help drive its customers’ businesses forward faster.
Broad-based Industry Recognition
WP Engine was recently awarded Company of the Year (Computer Services – Large) at the 14th Annual International Business Awards, the world’s premier business awards program. It also received recognition in the Best Publication for Customers (Business) for its Velocitize digital marketer online magazine, and Marketing Campaign of the Year (Software) for its “Press Ahead” branding campaign. Additionally, the company was featured on Fortune’s 100 Best Places to Work for Millennials list, recognized as a Best Place to Work four years in a row by the Austin Business Journal, and CEO Heather Brunner and Founder/CTO Jason Cohen were named winners of the EY Entrepreneur of the Year for the Central Texas region.
“On behalf of our global team at WP Engine, we are humbled and honored to reach these milestones by earning our customers’ trust every day,” said Heather Brunner, Chairwoman and CEO of WP Engine. “As we continue to grow our business, we remain committed to the core values that enable us to achieve this success. Every day we come to work dedicated to delivering the best experience we can for our 70,000 global customers. We are incredibly grateful for their continued partnership, their inspiration and pledge to continue delivering a world-class experience that drives their success.”
Purpose-led and Committed to Workplace Diversity
A significant internal factor in WP Engine’s success is enabling a diverse workplace for its 450-plus employees. Heather Brunner recently joined with 275 other CEOs from some of the world’s top companies in the “CEO Action for Diversity & Inclusion“, the largest CEO-driven business commitment to advance diversity and inclusion within the workplace. WP Engine also joined the White House Equal Pay Pledge, committing to equal pay, closing the gender pay gap and pledging to identify and promote other best practices that will close the national wage gap to ensure fundamental fairness for all employees.
Webby for Good Sponsor
WP Engine helped create and became the sole sponsor of the Webby for Good program, a collaboration between The Webby Awards and WP Engine that highlights and celebrates the stories behind 21st Annual Webby-recognized projects created in pursuit of social good. In each of these profiles, the creators behind each project share their inspirations, challenges, and creative turning points that led to their success—and how each project is driving real social change in the world. You can explore the incredible projects in this gallery.
Reach the Summit, Sept. 28-29, 2017
A crucial part of building such a large global customer base is ensuring they have the right digital tools and latest information to make critical business decisions. With a growing reputation as the premier WordPress digital experience event of the year, the annual WP Engine Summit brings together leading thinkers to share knowledge, insights, and strategies around open source, the future of the web, and growth strategies. Speakers include Roy Spence, founder of GSD&M and CEO of The Purpose Institute; Krystal Webber, Global Design Lead for Cognitive Process Services at IBM; Jason Dorsey, the leading expert on Millennials and Generation Z at the Center for Generational Kinetics; Claire Graves, Managing Director of The Webby Awards; Frank Scalzo, Director of Security Operations at Verisign and Jason Cohen, WP Engine Founder and CTO.
When Technical Support Isn’t a Dirty Word
At WP Engine, the award-winning 24/7 customer support— the service the company provides to help customers grow their business — is a core advantage in how the company differentiates itself in the WordPress digital experience industry. WP Engine recently reached a milestone of one million customer support chat sessions, providing a strategic advantage to customers who want to manage their website growth.
Content and Visibility as a Competitive Advantage
In the digital world, content is king and the ability to identify opportunities fuels current and future success. Agencies and businesses of all sizes have an ever increasing need to understand how content impacts site visitors in simple, accurate ways. Most have to rely on Google Analytics to understand their content performance, which can require a depth of expertise that some organizations simply don’t have and may not be available to all employees. Through its Content Performance tool, WP Engine provides WordPress-optimized Google Analytics metrics, providing simplified, thorough reporting which is potentially available to any content creator and ensures companies are growing their business with engaging content.
Even the best sites run into unexpected issues. On many occasions, finding the root of a problem can take hours or even days, leading to lost revenue and a poor customer experience. Businesses need the ability to clearly and quickly pinpoint and understand site issues, discover the root cause and resolve them. To do this, WP Engine recently announced its Application Performance tool, providing code-level visibility to IT operations and development teams so companies can troubleshoot application issues no matter how complex the environment. With detailed performance metrics and deep root-cause analysis, they can quickly identify the source of any problems and shift their monitoring approach from reactive firefighting to proactive optimization.
About WP Engine
WP Engine is the world’s leading WordPress digital experience platform that gives enterprises and agencies the agility, performance, intelligence, and integrations they need to drive their business forward faster. WP Engine’s combination of tech innovation and an award-winning team of WordPress experts are trusted by over 70,000 companies across 130 countries to provide counsel and support, helping brands create world-class digital experiences. Founded in 2010, WP Engine is headquartered in Austin, Texas, and has offices in San Francisco, California; San Antonio, Texas; London, England; and Limerick, Ireland.
Eric Jones, 917-488-4214