Support Center
troubleshooting.
Modified WordPress Core Files
Modifying WordPress core can cause issues on a managed WordPress host. Learn what to do if our system detects modified WordPress core files.
Insecure and Mixed Content Warnings
Learn how to fix insecure content on your website after adding an SSL. We’ll also discuss how to properly secure your CDN assets with an SSL.
HTML Post-Processing
The HTML Post-Processing tool allows you to search and replace strings on a website as the page is rendered. Learn how to use it and see some examples.
Support Channels and Scope of Support
To ensure you get the most out of your WP Engine Support experience, this article will help you understand the scope of the WP Engine Support Team.
Event Scheduling and wp-cron
Learn how wp-cron works with scheduled events and how to correct issues, as well as how alternate cron may help.
502 Bad Gateway Error
Learn what a “502 Bad Gateway” error is, what causes it, and how to resolve and prevent further 502 errors.
Error Logs and Common Errors
Learn how to access and troubleshoot WordPress website errors using the WP Engine error logs. Individual PHP error entries explained.
Server and Browser Cache
Caching can make your site fast but seeing your changes quickly can be difficult. Learn about WP Engine server caching and how to purge cache.
RSS Feed Errors
How to resolve a common error we see with RSS feeds
File Permissions and 403 Errors
Learn how to reset file permissions in WordPress and troubleshoot a 403 error to resolve “forbidden” and “access denied” warnings.
