Support Center
Account & Features.
Start here and get the help you need.
StudioPress Scope of Support
Learn what kind of Support you will receive with your premium StudioPress-made themes and the Genesis Framework.
Get Started with Genesis Framework and StudioPress Themes
Learn steps to get started using the Genesis Framework and your Premium StudioPress theme on the WP Engine platform, as well as helpful resources.
Dedicated Development Environment (DDE)
If you have a dedicated hosting plan, a dedicated development environment can be added to allow for an additional test server environment.
Domain Connect and Automatic DNS Setup
Learn how to use WP Engine’s new Domain Connect tool in the User Portal to automatically authenticate and configure your DNS records for supported DNS providers in a few clicks.
Geographically Customized Content with GeoTarget
GeoTarget can present content to different users based on geographic location. Learn how to setup and use GeoTarget shortcodes and PHP variables.
Transferable Sites and Environments
Learn how to use a Transferable Site to transfer a website you have developed to your client’s account within the WP Engine User Portal.
WP Engine Hosting Plans and Add-ons
Learn how to change your plan and make adjustments to your add-ons, or change your billing recurrence using the WP Engine User Portal
Sites and Environments
Learn how to create and use Sites as well as Production, Staging and Development environments to enhance your development workflow.
WP Engine Server Monitoring
In this article we will explain all the monitoring WP Engine takes care of for you, as well as external monitoring options available to you.
Setup and Connect to SSH Gateway
WP Engine’s SSH Gateway allows you to securely connect to a site without the WordPress interface. Learn how SSH Gateway works and how to securely connect.
