WP Engine stands behind our enterprise platform with a 99.99% uptime guarantee. This translates to less than one hour of unplanned downtime per year, ensuring your mission-critical website remains consistently available to your customers and stakeholders.

WP Engine delivers comprehensive, multi-layered security specifically engineered for WordPress® sites. Our partnership with Cloudflare enables enterprise-grade DDoS protection at the edge, while our sophisticated Web Application Firewall (WAF) actively detects and blocks OWASP top threats. This robust security infrastructure ensures your enterprise website remains protected against evolving cyber threats, providing you with peace of mind and continuous protection.

WP Engine maintains rigorous compliance with key enterprise security standards, including ISO 27001 certification and SOC 2 Type 2 attestation. These internationally recognized certifications demonstrate our commitment to maintaining the highest levels of security and operational excellence, making us a trusted partner for enterprises with stringent compliance requirements.

WP Engine implements a comprehensive backup and disaster recovery system that combines both automated and manual backup options. Your data is securely stored on Amazon S3 infrastructure within your website’s hosting region, with full encryption both in transit and at rest. Our enterprise-grade backup solution ensures business continuity with rapid recovery capabilities when needed, supported by our dedicated team following strict recovery protocols to minimize any potential downtime.

WP Engine delivers round-the-clock support across all plans, with enterprise customers receiving privileged access to our most experienced technical experts through multiple support channels, including phone, chat, and ticketing systems. While formal SLAs aren’t included, our enterprise support team provides priority handling for critical issues, ensuring your mission-critical sites receive the attention they deserve whenever you need assistance.

WP Engine’s proprietary Evercache® technology delivers exceptional built-in caching specifically optimized for WordPress environments. Through our strategic partnership with Cloudflare, we provide a complimentary CDN and advanced image optimization capabilities. This integrated solution enhances your site’s performance while eliminating the complexity of managing multiple vendors and configurations. The result is faster page loads, improved user experience, and streamlined operations for your team.