Support Center
troubleshooting.
White Screen of Death Error (WSOD)
Learn how to resolve an error in which you see only a blank white screen with WordPress, often known as the “White Screen of Death” (or WSOD).
Allowed Memory Size Error
Learn what causes errors regarding Allowed Memory Size, how to troubleshoot, and how to resolve these errors should you encounter them.
Briefly Unavailable for Scheduled Maintenance Error
If a WordPress website is stuck on a default maintenance page after performing updates, use this guide to resolve the error.
500 Internal Server Error
Learn what a 500 Internal Server Error is, what causes them, and how to resolve these errors should you encounter them.
Using SSH Gateway to Troubleshoot a Website
Learn how to use SSH Gateway to troubleshoot and solve problems like: site errors, misconfigurations, debug logging, and search/replace.
504 Gateway Timeout Error
Find out what a 504 Gateway Timeout error is, the reasons this error may happen, and what steps you can take to resolve the error.
Facebook OpenGraph Debugger
We explain how to use Facebook’s OpenGraph Object Debugger to resolve issues sharing content on Facebook.
Malware and WordPress
If your WordPress website has been flagged for malware by an external service, follow these steps to address the issue and prevent it in the future.
Application Performance
Learn how New Relic on WP Engine servers can help debug and improve performance from a code level on your WordPress website.
Troubleshoot High Time to First Byte (TTFB)
Learn about the prime causes of high Time to First Byte (TTFB) and our recommendations on optimizations to improve your site’s TTFB.