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WP Engine Plan and Product Extension Management
Learn how to change your plan and make adjustments to your add-ons, or change your billing recurrence using the WP Engine User Portal
User Portal
SSH Gateway
WP Engine's SSH Gateway allows you to securely connect to a site without the WordPress interface. Learn how SSH Gateway works and how to securely connect.
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Go Live Checklist
The process of “going live” refers to the process of building out your website and making it publicly accessible on a custom domain name. You can easily track these steps with the “go…
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Reduce Bandwidth & Storage Usage
Learn how bandwidth and storage are calculated, how these measurements impact a website, and how to reduce excess usage.
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Reset User Portal Login
The WP Engine User Portal is where you manage settings and features for your WP Engine sites. Learn how to reset your WP Engine User Portal password.
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User Portal Domain Management
Learn how to add a domain to an environment in the User Portal, what each domain status means, and what issues may arise.
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Upload a wp-content Directory
Learn how to bring your WordPress website's wp-content folder over to WP Engine via SFTP or via your User Portal in the manual migration process.
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Access Logs and Common Errors
A list common error codes you may see on your WordPress site and why these error codes happen and common troubleshooting steps for each.
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Server and Browser Cache
Caching can make your site fast but seeing your changes quickly can be difficult. Learn about WP Engine server caching and how to purge cache.
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