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Smart Plugin Manager (SPM)
Smart Plugin Manager keeps your site secure by keeping plugins up-to-date. Learn about Smart Plugin manager, how to enable it and how change the settings.
User Portal
Go Live Checklist
The process of “going live” refers to the process of building out your website and making it publicly accessible on a custom domain name. You can easily track these steps with the “go…
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Error Logs and Common Errors
Learn how to access and troubleshoot WordPress website errors using the WP Engine error logs. Individual PHP error entries explained.
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User Portal Account Users and Roles
Learn all about WP Engine User Portal users, how to manage their permissions and log User Portal activity.
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Move a Domain Between Environments
Learn how to move your domain from one environment to another. Follow these steps to ensure all steps are done correctly and ensure minimal downtime.
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WP Engine’s AI Support Technology
Learn how best to interact with WP Engine's AI-powered Conversational Search and Virtual Assistant for Support.
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Single Sign-On (SSO) for WP Engine User Portal
SSO for WP Engine allows you to use your own identity provider to authenticate User Portal logins. Learn how it works and how to enable it for your domain.
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Sites Page
A complete feature list of the WP Engine User Portal "Sites" page. Here you will find an explanation of every feature and how to use each.
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PHP Upgrade Guide
Upgrading PHP will improve the performance and security of a WordPress website. Learn about manual and automatic PHP upgrades on WP Engine.
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Reduce Bandwidth & Storage Usage
Learn how bandwidth and storage are calculated, how these measurements impact a website, and how to reduce excess usage.
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Reset User Portal Login
The WP Engine User Portal is where you manage settings and features for your WP Engine sites. Learn how to reset your WP Engine User Portal password.
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Upload a wp-content Directory
Learn how to bring your WordPress website's wp-content folder over to WP Engine via SFTP or via your User Portal in the manual migration process.
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