Account & Features.
Australia GST
This FAQ provides additional details about WP Engine’s collection of goods and services tax (GST) for customers located in Australia.
European Union VAT
This FAQ provides additional details about WP Engine’s collection of value added tax (VAT) for customers located in the EU.
Application Performance
Learn how New Relic on WP Engine servers can help debug and improve performance from a code level on your WordPress website.
Welcome to WP Engine
Welcome! When you’re ready, log in to the User Portal to start familiarizing yourself with our platform. Within the portal, you can add users, find your invoices, and manage all of your installs.
WP Engine Billing Invoice Overview
Learn how to find and update your account information and billing details using the Billing page in your WP Engine User Portal.
Reduce Bandwidth & Storage Usage
Learn how bandwidth and storage are calculated, how these measurements impact a website, and how to reduce excess usage.
Support Channels and Scope of Support
To ensure you get the most out of your WP Engine Support experience, this article will help you understand the scope of the WP Engine Support Team.
Reset User Portal Login
The WP Engine User Portal is where you manage settings and features for your WP Engine sites. Learn how to reset your WP Engine User Portal password.
Reset a WordPress Admin Password
Learn how to reset your password the traditional way through email, and through the database if your wp-admin isn’t accessible.
Backup and Restore
Learn how to use the WP Engine automated backup system. Backups allow for automated and partial restores, local downloads and coping to other environments.
