Account & Features.
Reset User Portal Login
The WP Engine User Portal is where you manage settings and features for your WP Engine sites. Learn how to reset your WP Engine User Portal password.
Reset a WordPress Admin Password
Learn how to reset your password the traditional way through email, and through the database if your wp-admin isn’t accessible.
Backup and Restore
Learn how to use the WP Engine automated backup system. Backups allow for automated and partial restores, local downloads and coping to other environments.
WP Engine Billable Visits
Learn what we count as billable visits for your plan, how we calculate billable visits, and why your visits may differ from Google Analytics.
Redirect Bots Setting
Learn about the redirect bots setting and how it benefits your site performance, and how to disable the feature should it cause you any issues.
User Portal Account Users and Roles
Learn all about WP Engine User Portal users, how to manage their permissions and log User Portal activity.
Using Advanced Tools in the User Portal
If you are using Advanced Tools, learn what each function does. As these tools are not generally available, so we recommend checking out our SSH as well.
Migrate a WP Engine Site to Another Host
Learn how to migrate a WP Engine Site to a different host, whether it’s a local environment or if you want to host the site elsewhere.
Offload Media to Amazon S3 with LargeFS
This article details how to set up and configure LargeFS, which is designed to store large amounts of media and integrate it into WordPress.
User Portal Overview
A complete feature list of the WP Engine User Portal. Here you will find a brief explanation of every feature and how you may expect to use each.