Get Started
Add WordPress Admin User with phpMyAdmin
Learn how to add an admin level user to your WordPress website with phpMyAdmin. Information provided covering each table and field required.
Support Center
Get answers from our AI assistant, or skip to article search.
How can we help you today?
WP Engine customer? Log in to chat with our support team.
Browse Support Categories
-
Onboarding & Migrations
-
Sites & Hosting
-
Products & Features
-
Developer & Advanced
Disable Plugins and Change Theme from phpMyAdmin
Learn how to deactivate plugins and change the theme of a WordPress website through the database, when the WP Admin cannot be accessed.
Tags:
South Africa VAT
Find answers to common questions about what VAT in South Africa means for your relationship with WP Engine
Tags:
StudioPress & Genesis Scope of Support
Learn what kind of Support you will receive with your premium StudioPress-made themes and the Genesis Framework.
Tags:
Fixing the “Error Establishing Database Connection” Error
Learn what causes the database connection issue "Error establishing database connection" on a WordPress website and how to resolve it.
Tags:
Unexpected End of File Error
Learn what causes the "unexpected end of file" error, and how to approach resolving issues caused by this error.
Tags:
500 Internal Server Error
Learn what a 500 Internal Server Error is, what causes them, and how to resolve these errors should you encounter them.
Tags:
White Screen of Death Error (WSOD)
Learn how to resolve an error in which you see only a blank white screen with WordPress, often known as the "White Screen of Death" (or WSOD).
Tags:
Briefly Unavailable for Scheduled Maintenance Error
If a WordPress website is stuck on a default maintenance page after performing updates, use this guide to resolve the error.
Tags:
More ways to learn, solve, and connect
-
24/7 support
Log in to your WP Engine account to chat with our support team.
-
Developer resources
Written by devs, for devs. Get all the technical info you'll need for your next project.
-
Expert consultation
Partner with our solutions architects to find the right fit for your organization.
-
Events & Webinars
Join us for exciting events that inspire, educate, and connect our vibrant community.
